Overview
We are seeking a skilled Level 2 Network Engineer with strong hands-on experience supporting and managing Cisco Meraki network environments. The ideal candidate will have 5 years of professional network engineering experience strong troubleshooting capabilities and the ability to support routing switching wireless firewall and SD-WAN technologies in a distributed enterprise environment. This role collaborates closely with senior engineers escalates complex issues appropriately and ensures reliable network operations across all locations.
Key Responsibilities
Network Support & Administration
- Provide L2 support for Cisco Meraki environments including MX MS MR MV and MT product lines.
- Perform configuration updates network changes and routine maintenance under established standards.
- Assist with onboarding new sites devices and network services.
Troubleshooting & Incident Resolution
- Diagnose and resolve network issues escalated from the service desk or field teams.
- Troubleshoot Layer 13 issues related to switching routing wireless VPN and security.
- Perform packet captures log reviews and Meraki Dashboard analysis to identify root causes.
- Escalate complex or systemic issues to L3 engineering with clear documentation.
Network Monitoring & Optimization
- Monitor network health performance and alerts using Meraki Dashboard SNMP tools and monitoring systems.
- Proactively identify potential issues and recommend improvements or preventive actions.
- Assist in firmware upgrades device replacements and capacity planning efforts.
Configuration & Deployment
- Support configuration and deployment of Meraki switches access points firewalls and SD-WAN appliances.
- Implement VLANs DHCP scopes routing updates and wireless SSID adjustments as directed by L3 engineering.
- Ensure adherence to security and network configuration standards.
Documentation & Collaboration
- Maintain accurate documentation including network diagrams device inventories and SOP updates.
- Collaborate with project managers field engineers and senior network engineers during deployments or network changes.
Required Qualifications
- 5 years of professional network engineering or network support experience.
- Hands-on experience with Cisco Meraki platforms (MX MS MR required; MV/MT preferred).
- Strong understanding of TCP/IP DHCP DNS VLANs STP trunking.
- VPN fundamentals (AutoVPN client VPN).
- Familiarity with cloud networking integrations (Azure) preferred. VNET Gateways Firewalls NSGs Routing etc.
- Understanding of DNS architecture design and troubleshooting (public and private)
- Basic routing concepts (static routes OSPF/BGP exposure a plus).
- Wireless troubleshooting and RF basics.
- Experience supporting enterprise or multi-site networks.
- Ability to interpret packet captures and use diagnostic tools.
- Strong communication documentation and customer-service skills.
- Certifications preferred but not required: CMNA CCNA Meraki Specialist.
Soft Skills
- Strong analytical and troubleshooting skills.
- Reliability and attention to detail in operational tasks.
- Ability to follow established processes and escalate appropriately.
- Team-oriented collaborative mindset.
Work Environment
- Participation in an on-call rotation may be required.
- Occasional after-hours support for maintenance or outages.
- Travel to remote sites as needed.
DPR Construction is a forward-thinking self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology life sciences healthcare higher education and commercial markets. Founded in 1990 DPR is a great story of entrepreneurial success as a private employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.
Working at DPR youll have the chance to try new things explore unique paths and shape your future. Here we build opportunity togetherby harnessing our talents enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report Forbes Fast Company and Newsweek.
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We Exist to Build Great Things.® We are a self-performing general contractor focused on highly complex and technical projects.