Coordinator for Student Success

Position Overview

The Coordinator for Student Success supports student achievement by providing academic coaching coordinating key support services and building meaningful relationships with students. Reporting to the Assistant Director of One Stop Academic Support this position collaborates with campus partners faculty advisors and athletics to promote student progress and timely intervention. The coordinator also manages the daily operations of CHAMPS (athletic study hall) and supervises the student employees who staff it.

Primary Duties and Responsibilities

• Provide proactive outreach and individualized academic success coaching and plans to at-risk and Academic Warning students within an assigned caseload connecting them with appropriate interventions and support.
• Collaborate with faculty and staff for student intervention outreach and assistance to at-risk students.
• Collaborate with campus partners to support students on Academic Warning status.
• Work closely with professional academic and career advisors on student referrals and advise on responses to early alert system reports.
• Connect students to appropriate resources and provide support for and coordination of daily operations within the Academic Support Department.
• Oversee the daily operation and management of the athletic study hall and supervise train schedule and support the student employees who staff it including hiring and performance guidance.
• Work collaboratively with the athletic department to align academic expectations and communicate regarding study hall participation and performance.
• Maintain ongoing communication and collaboration with athletic academic coaches and coordinate with coaches and athletic staff on academic programs student support initiatives and intervention efforts.
• Oversee and lead university-wide and discipline-specific presentations workshops and programs centered on academic support and student success.
• Maintain and research best practices and theories associated with academic support including writing centers tutoring supporting at-risk students and accessibility and disability services.
• Understand that although the role is primarily 8:005:00 occasional evening or weekend work may be required to successfully run programs participate in campus events or respond to student needs.
• Perform other duties as assigned.

Education Experience and Essential Skills:

• A mastersdegreein a related field is preferred.
• Experience (2 years) in working with and coaching new students and students experiencing academic difficulty.
• A dedicated interest in supporting the success of students.
• Maintains sensitivity understanding and respect for a diverse academic environment including students faculty and staff of varying social economic cultural ideological and ethnic backgrounds.
• Strong understanding of student development theory and practice in academic support retentionand graduation initiatives.
• Proven track record of excellent leadership team management project management and decision-making skills
• Strong analytical and problem-solving skills
• Proficiency with online tools resources for academic support and a commitment to continuously improving services to students.
• Ability to prioritize multiple responsibilities and work independently.
• Ability to communicate effectively at all levels of the institution and with external partners.
• A well-developed sense of professional ethics.