Lead, Card Network & Processors (Card Operations)

Duties and Responsibilities:

NETWORK MANAGEMENT

Serve as the primary operational point of contact for Visa Mastercard Pulse Interlink and any additional card networks.

Monitor and interpret network operating rules mandates releases and new requirements; assist operations with requirements for implementation or compliance

Manage network certifications test cycles and compliance timelines.

Manage escalations related to Network issues outages or defects.

PROCESSOR MANAGEMENT

Participate in the management of relationships with card processors including TSYS FIS Fiserv EML and others.

Partner with processors to ensure successful network setup of card products feature enhancements fraud tools and digital services.

BIN & BIN RANGE GOVERNANCE

Own lifecycle management of all BINs and BIN ranges across product lines.

Maintain the master BIN inventory including ownership usage tokenization eligibility routing and digital wallet enablement.

Submit and manage network requests for BIN expansions tokenization mapping 3DS setup routing changes and portfolio migrations.

Monitor and help manage BIN setup within processors networks risk tools and internal systems.

TOKENIZATION & DIGITAL WALLETS

Oversee token BIN mapping eligibility and routing.

Monitor and report network performance i.e. decline trends and provisioning issues.

OPERATIONAL CONTROLS

Ensure changes follow internal control standards and validation steps.

Maintain documentation workflows and operational process maps.

Support audits and regulatory exams.

PROJECT & PORTFOLIO COORDINATION

Lead network and processor initiatives including new products migrations certifications and updates.

Partner cross-functionally with internal departments.

Monitor milestones and produce KPI reporting.

VENDOR RELATIONSHIP MANAGEMENT

Maintain strong relationships with networks and processors.

Participate in business reviews and roadmap planning.

Ensure network compliance with service expectations.

Knowledge and Skills:

Strong attention to detail

Strategic thinker

Ability to manage multiple complex streams

Collaboration and relationship management

High accountability and ownership

Requirements:

7 years card issuing card operations or network/processor experience.

In-depth knowledge of Visa Mastercard Pulse Interlink and other network rules.

Experience with TSYS FIS Fiserv EML or similar processors.

Strong understanding of BIN management tokenization and digital wallets.

Knowledge of operational risk change management and issue management.

Strong communication analytical and problem-solving skills.

PREFERRED

Experience in network program management or processor migrations.

Experience with 3DS EMV fraud tools and routing.

Project leadership experience.

Work environment: Typical Office environment

Deadline to Apply: March 12 2026

Compensation Range:

The posted compensation range on this listing represents UMBs standard for this role but the actual compensation may vary by geographic location experience level and other job-related addition this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information.

UMB offers competitive and varied benefits to eligible associates such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical dental vision and other insurance coverage; health savings flexible spending and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more

Youre more than a means to an enda way to help us meet the bottom line. UMB isnt comprised of workers but of people who care about their work one another and their community. Expect more than the status quo. At UMB you can expect more heart. Youll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing no matter what. And expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

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