Ophthalmic Imaging Tech

Primary Objective

The Ophthalmic Imaging Technician provides clinical support to Providers through the delivery of high quality compassionate visual imaging and diagnostic services to CEENTAs patients.

Essential Functions

• Explain visual imaging proceduresto patient and their families
• Perform all visual imaging and diagnostic testing including but not limited toVisual Field Testing corneal topography Fundus Photography Optical Coherence Tomography (OCT) biometry and other advanced testing
• Document the results of imaging procedures in the EHR system for provider review
• Manage visual imaging resource schedules in the EHR system which includes scheduling patients for visual imaging study appointments
• Maintain applicablework queuesin the EHR system
• Index lab reports procedure and office notes and outside documentation pertinent to patient carefrom the document management systemtothe EHR system
• Performclinical room turnover/set-up and equipment sterilization
• Maintain OSHA standards to ensure a sterilized and safe environment
• Assist with orientation and training of other staff members
• Troubleshoot equipment as needed
• Maintain stock of office and clinical supplies and order from appropriate vendor when needed
• All other duties as assigned
• Ability to meet the physical and mental demands of the position
• The ability to work on-site
• Predictable reliable and prompt attendance

Skills and Abilities

• Proficient in Microsoft Office applications (Outlook Word Excel)
• Proficient in Electronic Medical Record systems
• Ability to communicate effectively & professionally (written and verbal)

Core Competencies

Clinical Knowledge Possessesthe appropriate clinical knowledge to provide safe and high-quality care to patients within the applicable scope of practice. This includes accurately recording and communicating patient information to all relevant members of the clinical team.

Patient FocusMaking patients and their needs a primary focus of ones actions; developing and sustaining productive patient relationships.

Building Patient Loyalty Effectivelymeeting patient needs; building productive patient relationships; taking responsibility for patient satisfaction and loyalty.

Communication Clearlyconveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Energy Consistentlymaintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor effectiveness and determination over extended periods of time.

Attention to Detail Accomplishingtasks by considering all areas involved no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful overa period of time.

Clinical Competencies

Working knowledge of procedures and techniques involved in administering routine and special treatments to patients in the applicable clinical areas.

Training Period

Epic training equipment training and 6-8 weeks of on-the-job training with current staff and the Ophthalmic Clinical Services Trainer.

Accountability

Our mission is to be the premier eye ear nose and throat group providing comprehensive quality and ethical healthcare to all in the Carolinas; to provide a favorable environment for the delivery of healthcare; and to provide for the wellbeing of the physicians and the employees of Charlotte Eye Ear Nose & Throat Associates P.A.

The Ophthalmic Imaging Technician directly impacts CEENTAs ability to achieve its mission as they play an integral role in patient care delivery providing high quality compassionate visual imaging and diagnostic services to CEENTAs patients.

Education

High school diploma or equivalent required.

Graduate of an International Council of Accreditation (ICA) accredited clinical training program OR completion of anInternational Joint Commission on Allied Health Personnel in Ophthalmology (IJCAHPO)or American Academy ofOphthalmology(AAO)independent study course preferred.

Experience

One to three years experience in ophthalmic or optometric imaging or other related experience preferred.

Certificates Licenses Registrations

Current BLS Certification from the American Heart Association or American Red Cross required.

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification from the IJCAHPO andor Optical Coherence Tomography (OCT-C) certification from the Ophthalmic Photographers Society (OPS) Board of Certification (BOC) preferred.

Work Environment

The work environment characteristics described are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Ophthalmic Imaging Technicianfunctionsin amulti-specialty clinic with high patient volume. This role may be exposed to contagious or infectious diseases and therefore may be required to wear personal protective equipment at times. This position routinely uses standard medical office equipment as well as standard medicaldiagnosticequipment.

Supervision

This position reports to the Operations Supervisor/Manager Ophthalmic Clinical Services with clinical oversight from the Provider(s).

The position has no supervisory responsibilities.

Position Type and Expected Hours of Work

This is a full-time position with core hours Monday through Friday 8:00am-5:00pm. Hours are subject to variation based upon clinic needs.

Physical Mental and Other Requirements

The physical and mental demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

• Frequently required to stand; walk; sit in front of a computer; type; perform repetitive mouse clicks; use hands to finger handle or feel; and reach with hands and arms to assist patients and/or providers/staff
• Occasionally assists with moving or positioning wheelchair bound patients clinical equipment and office supplies up to 30 pounds

Mental Demands:

• Ability to problem solve
• Ability to work under pressure or in stressful situations
• Ability to make quick decisions
• Ability to thrive in fast-paced environments and multi-task
• Ability to use discretion and sensitivity

Other Requirements:

• Active & Current Drivers license
• Clean driving record
• Consistent and Reliable Transportation
• Polite and professional disposition

Travel

Travel to various CEENTA locations required dependent upon the Providers schedule.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this addition to those essential functions identified above individuals in this position are also responsible for performing other duties or tasks that may be assigned. CEENTA retains the discretion to ad or change the essential job functions of this position at any time without notice.

A Typical Day in the Position

A typical day for the OphthalmicImaging Technicianinvolves collaborating with Providerstodeliverhigh quality compassionate visual imaging and diagnostic services to CEENTAs patients. The OphthalmicImaging Techniciangreets patients with a warm welcoming smile as they escort them to thetesting performan array ofvisual imaging and diagnostic testing including but not limited toVisual Field Testing Keratometry Fundus Photography Optical Coherence Tomography (OCT) Manual and Automated Lensometry Angiography and other advanced duties which includeclinical room turnover/set-upequipment sterilizationscheduling appointments indexing faxes and other documents and monitoringwork queuesin the EHR system.