Description
Operations Coordinator Drive Customer Service Team Support & Daily Operations
Were looking for a driven and organized Operations Coordinator to join our team at Bumper to Bumper in Greendale WI. This fastpaced customerfocused role is responsible for coordinating and completing customer orders managing deliveries and supporting daytoday store operations.
As an Operations Coordinator youll play a key role in instore sales and customer service while also providing leadership and guidance to the team. This position offers handson experience opportunities for professional growth and the chance to contribute to our mission of delivering topnotch service every day.
What Were Looking For:
Strong organizational skills and the ability to thrive in a fastpaced environment
A customerfirst mindset with excellent communication skills
Leadership qualities and the ability to support and guide team members
Automotive parts knowledge or experience
Interest in longterm growth and advancement opportunities
Key Responsibilities:
Lead and support the store team while upholding company values and delivering exceptional customer service.
Train staff delegate tasks and help maintain a clean organized and efficient store environment.
Build strong customer relationships and resolve service issues promptly.
Coordinate daily operations including driver scheduling dispatching and delivery support.
Manage interstore transfers returns processing and daily cycle counts.
Ensure accurate inventory and proper documentation for invoicing and operations.
Support vehicle maintenance scheduling and cover the sales counter when needed.
Communicate clearly and professionally with customers drivers and team members.
Skills and Knowledge Required:
- Strong Computer Skills
- Highly effective Communication through multiple avenues
- Handle high-stress situations in a professional manner with a Customer Service Attitude
- The ability to multi-task and bring items to completion efficiently
- Understand how to adapt and anticipating that in a fast-paced environment
- Strong individual work ethic and team player mentality.
The Perks:
- Competitive Pay: Take advantage of programs such as store training paths and store bonus opportunities.
- Paid-Time-Off and paid holiday potential.
- Comprehensive Benefits: Enroll in our available plans which include Health Dental Vision AD&D Employee Assistance 401k with company match and more!!
- Discounts: Inquire on the vast employee discount opportunities including cell phone plans hotel room discounts and much more!
- Gain access to invaluable training on updates in our ever-changing industry.
- Perks for Students: Enroll in continuing education and receive tuition reimbursement apply for potential scholarships and take part in our established relationship with Northwood University for tuition discounts.
Who We Are:
- Auto-Wares Group of companies is a network of company teams that stretch across Michigan Illinois Indiana Ohio Wisconsin and Kentucky.
- Founded in 1976 with humble beginnings in Grand Rapids MI Auto-Wares has grown into a substantial distribution network specializing in extensive inventory product knowledge and full-service programs.
- We proudly support nearly 500 Auto Parts Stores 700 AVBTB Certified Service Centers and 36000 Wholesale Accounts in the Midwest.
- We put people at the heart of everything we do recognizing that people are the core of our business.
- Whether youre a customer vendor or employee we like to think of you as more than business partners you are part of our family.
QualificationsQualifications:
- Must have Automotive parts experience of at least 2 years.
- Must have proven leadership experience for at least 2 years.
- Must be available to committo the role.
- Must be customer focused with strong communication skills.
- Must be at least 18 years of Age
- Must possess a valid Driver License and acceptable driving record.
- Must be able to comply with all physical requirements of position including a pre-employmentdrug test.
Find our story at and discover how we display our belief that Service is the Difference!
Required Experience:
Senior IC
Description Operations Coordinator Drive Customer Service Team Support & Daily OperationsWere looking for a driven and organized Operations Coordinator to join our team at Bumper to Bumper in Greendale WI. This fastpaced customerfocused role is responsible for coordinating and completing customer o...
Description
Operations Coordinator Drive Customer Service Team Support & Daily Operations
Were looking for a driven and organized Operations Coordinator to join our team at Bumper to Bumper in Greendale WI. This fastpaced customerfocused role is responsible for coordinating and completing customer orders managing deliveries and supporting daytoday store operations.
As an Operations Coordinator youll play a key role in instore sales and customer service while also providing leadership and guidance to the team. This position offers handson experience opportunities for professional growth and the chance to contribute to our mission of delivering topnotch service every day.
What Were Looking For:
Strong organizational skills and the ability to thrive in a fastpaced environment
A customerfirst mindset with excellent communication skills
Leadership qualities and the ability to support and guide team members
Automotive parts knowledge or experience
Interest in longterm growth and advancement opportunities
Key Responsibilities:
Lead and support the store team while upholding company values and delivering exceptional customer service.
Train staff delegate tasks and help maintain a clean organized and efficient store environment.
Build strong customer relationships and resolve service issues promptly.
Coordinate daily operations including driver scheduling dispatching and delivery support.
Manage interstore transfers returns processing and daily cycle counts.
Ensure accurate inventory and proper documentation for invoicing and operations.
Support vehicle maintenance scheduling and cover the sales counter when needed.
Communicate clearly and professionally with customers drivers and team members.
Skills and Knowledge Required:
- Strong Computer Skills
- Highly effective Communication through multiple avenues
- Handle high-stress situations in a professional manner with a Customer Service Attitude
- The ability to multi-task and bring items to completion efficiently
- Understand how to adapt and anticipating that in a fast-paced environment
- Strong individual work ethic and team player mentality.
The Perks:
- Competitive Pay: Take advantage of programs such as store training paths and store bonus opportunities.
- Paid-Time-Off and paid holiday potential.
- Comprehensive Benefits: Enroll in our available plans which include Health Dental Vision AD&D Employee Assistance 401k with company match and more!!
- Discounts: Inquire on the vast employee discount opportunities including cell phone plans hotel room discounts and much more!
- Gain access to invaluable training on updates in our ever-changing industry.
- Perks for Students: Enroll in continuing education and receive tuition reimbursement apply for potential scholarships and take part in our established relationship with Northwood University for tuition discounts.
Who We Are:
- Auto-Wares Group of companies is a network of company teams that stretch across Michigan Illinois Indiana Ohio Wisconsin and Kentucky.
- Founded in 1976 with humble beginnings in Grand Rapids MI Auto-Wares has grown into a substantial distribution network specializing in extensive inventory product knowledge and full-service programs.
- We proudly support nearly 500 Auto Parts Stores 700 AVBTB Certified Service Centers and 36000 Wholesale Accounts in the Midwest.
- We put people at the heart of everything we do recognizing that people are the core of our business.
- Whether youre a customer vendor or employee we like to think of you as more than business partners you are part of our family.
QualificationsQualifications:
- Must have Automotive parts experience of at least 2 years.
- Must have proven leadership experience for at least 2 years.
- Must be available to committo the role.
- Must be customer focused with strong communication skills.
- Must be at least 18 years of Age
- Must possess a valid Driver License and acceptable driving record.
- Must be able to comply with all physical requirements of position including a pre-employmentdrug test.
Find our story at and discover how we display our belief that Service is the Difference!
Required Experience:
Senior IC
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