Office Assistant

Current Madison College employees must apply to the internal career site by logging into Workday

Job Posting Date:

Application Deadline:

Salary Information:

Department:

Job Description:

The School of Academic Advancements Truax office is seeking a full-time Office Assistant. This position provides administrative and front desk support assisting with clerical tasks customer service and coordination of day-to-day operations. Success in this role involves delivering timely responses and providing professional customer-focused support to students staff and visitors.

Position Details:

• Schedule: This is a full-time onsite position located at our Truax campus. General schedule is 8:00am 4:30pm M-F.

• Benefits: Madison College provides a generous benefits package of vacation holidays health/vision/dental/life insurance options and if position is extended you will be able to participate in the Wisconsin Retirement System (WRS).

• Grant Funded: This position is a renewable grant funded position through June 30 2026. Continuation of this position is dependent on continued funding beyond this date. However it is expected to be renewed.

Madison College believes every team member brings unique perspectives and experiences that enhance our ability to understand and engage with the world tackle challenges and develop innovative solutions. Come be part of our great team!

This position will be open until filled with a first consideration date of January 25 2026 at 11:59 pm. After this date the recruitment may close without further notice. Interested applicants are encouraged to apply as soon as possible.

Required documents (2):

• Resume

• Cover Letter

*Failure to include these documents by the first consideration date will RESULT IN THE DISQUALIFICATION OF YOUR APPLICATION.

Accountabilities:

• Provides front desk support by greeting visitors responding to phone and email inquiries and directing students staff and guests to appropriate services to ensure responsive service.

• Assists with meeting and event coordination by marketing reserving rooms ordering supplies preparing materials and supporting scheduling logistics to facilitate smooth operations.

• Performs routine administrative tasks such as proofreading correspondence taking meeting minutes and updating documents and files to support internal communication and documentation accuracy.

• Supports data entry and records maintenance by entering information into college systems monitoring student status and preparing reports as directed to ensure accurate recordkeeping.

• Aids in course scheduling processes by preparing and tracking scheduling data and assisting staff with documentation to support accurate course offerings and enrollment.

• Assists with outreach and recruitment activities by helping prepare materials coordinating communications and supporting events to promote engagement with students and partners.

• Supports onboarding processes by preparing welcome materials assisting with forms and coordinating logistics for new staff or faculty to ensure readiness and support.

• Exercises judgment in responding to routine questions triaging requests and resolving basic service issues to maintain daily efficiency and provide timely support.

• Contributes to an inclusive equitable and supportive environment where everyone at the institution feels valued respected and empowered to reach their full potential.

Knowledge Skills & Abilities:

• Knowledge of general office procedures and basic clerical practices.

• Knowledge of standard office software and data entry systems.

• Skill in organizing information scheduling activities and managing routine administrative details.

• Ability to provide customer service and resolve concerns.

• Ability to follow written and verbal instructions to complete tasks accurately and on time.

• Skill in engaging positively with all populations and communities contributing to a safe and inclusive learning and work environment.

• Skill in effectively and respectfully communicating with others.

Minimum Requirements:

• Education: High School Diploma or GED

• Experience: 1 years relevant work experience

Madison College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

If you are experiencing application issues please contact us at the Talent Acquisition email or HR hotline .

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Madison Area Technical College does not discriminate on the basis of race color national origin sex disability or age in employment admissions or its programs or activities. Madison College offers degrees diplomas apprenticeships and certificates in Architecture & Engineering; Arts Design & Humanities; Business; Construction Manufacturing & Maintenance; Culinary Hospitality & Fitness; Education & Social Services; Health Sciences; Information Technology; Law Protective & Human Services; Science Math & Natural Resources; and Transportation. Admissions criteria vary by program and are available by calling our Enrollment Office at or Ext. 6210. The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 and to handle inquiries regarding the colleges nondiscrimination policies: Lisa Muchka Director Civil Rights and Compliance 1701 Wright Street Madison WI 53704 (608) 246.5221