Job Title: Privileged Access Operations Support Engineer (Level 3)
Overview:
We are seeking a highly motivated and skilled Privileged Access Operations Support Engineer to join our Privileged Access this role you will be part of a dynamic team responsible for designing implementing and supporting scalable Privileged Access Management (PAM) solutions. You will work closely with development teams in an Agile environment contribute to global application architecture decisions and ensure the stability and reliability of production systems. This position requires a strong troubleshooting mindset deep infrastructure knowledge and expertise in application deployment methodologies.
Key Responsibilities:
- Provide Level 3 operational support for critical Privileged Access systems and act as a subject matter expert.
- Design and maintain PAM solutions leveraging both industry-standard tools and custom-built applications.
- Collaborate with internal teams external vendors and end users to resolve complex issues and ensure seamless operations.
- Develop automation scripts and tooling using Python PowerShell or Shell to improve efficiency and reduce manual processes.
- Create and maintain comprehensive documentation for operational workflows and delegate tasks to outsourced L1/L2 teams as needed.
- Identify opportunities to enhance system stability recovery time and supportability through automation and process optimization.
- Participate in Agile ceremonies and contribute to continuous improvement initiatives.
Required Technical Skills:
- Proficiency in Unix/Linux and Windows environments.
- Intermediate knowledge of scripting languages (PowerShell Python).
- Hands-on experience with Privileged Access Management (PAM) solutions.
- Strong knowledge of Identity and Access Management (IAM) and Privileged Identity Management (PIM) concepts and tools.
- Familiarity with Site Reliability Engineering (SRE) principles and ITIL disciplines (release change configuration management).
- Strong understanding of security principles and experience working in regulated environments.
- Knowledge of automation/orchestration tools and mindset for process optimization.
- Ability to quickly learn proprietary technologies.
- Azure experience is a plus.
- CISSP or similar certification preferred but not mandatory.
Soft Skills:
- Strong interest in cybersecurity and operational excellence.
- Excellent written and verbal communication skills for documentation presentations and stakeholder interactions.
- Ability to work effectively in globally distributed teams and manage periodic on-call responsibilities.
- Self-starter with a collaborative mindset valuing teamwork in an operations-driven environment.
Goals & Growth Opportunities:
- Gain deep familiarity with firm technology and tooling.
- Actively contribute as part of an Agile squad.
- Support and enhance in-house developed applications and systems.
- Drive innovation through automation and process improvements.
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
At Morgan Stanley we raise manage and allocate capital for our clients helping them reach their goals. We do it in a way thats differentiated and weve done that for 90 years. Our values - putting clients first doing the right thing leading with exceptional ideas committing to diversity and inclusion and giving back - arent just beliefs they guide the decisions we make every day to do whats best for our clients communities and more than 80000 employees in 1200 offices across 42 countries. At Morgan Stanley youll find an opportunity to work alongside the best and the brightest in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe please copy and paste into your browser.
Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.
Required Experience:
Contract
Job Title: Privileged Access Operations Support Engineer (Level 3)Overview:We are seeking a highly motivated and skilled Privileged Access Operations Support Engineer to join our Privileged Access this role you will be part of a dynamic team responsible for designing implementing and supporting sca...
Job Title: Privileged Access Operations Support Engineer (Level 3)
Overview:
We are seeking a highly motivated and skilled Privileged Access Operations Support Engineer to join our Privileged Access this role you will be part of a dynamic team responsible for designing implementing and supporting scalable Privileged Access Management (PAM) solutions. You will work closely with development teams in an Agile environment contribute to global application architecture decisions and ensure the stability and reliability of production systems. This position requires a strong troubleshooting mindset deep infrastructure knowledge and expertise in application deployment methodologies.
Key Responsibilities:
- Provide Level 3 operational support for critical Privileged Access systems and act as a subject matter expert.
- Design and maintain PAM solutions leveraging both industry-standard tools and custom-built applications.
- Collaborate with internal teams external vendors and end users to resolve complex issues and ensure seamless operations.
- Develop automation scripts and tooling using Python PowerShell or Shell to improve efficiency and reduce manual processes.
- Create and maintain comprehensive documentation for operational workflows and delegate tasks to outsourced L1/L2 teams as needed.
- Identify opportunities to enhance system stability recovery time and supportability through automation and process optimization.
- Participate in Agile ceremonies and contribute to continuous improvement initiatives.
Required Technical Skills:
- Proficiency in Unix/Linux and Windows environments.
- Intermediate knowledge of scripting languages (PowerShell Python).
- Hands-on experience with Privileged Access Management (PAM) solutions.
- Strong knowledge of Identity and Access Management (IAM) and Privileged Identity Management (PIM) concepts and tools.
- Familiarity with Site Reliability Engineering (SRE) principles and ITIL disciplines (release change configuration management).
- Strong understanding of security principles and experience working in regulated environments.
- Knowledge of automation/orchestration tools and mindset for process optimization.
- Ability to quickly learn proprietary technologies.
- Azure experience is a plus.
- CISSP or similar certification preferred but not mandatory.
Soft Skills:
- Strong interest in cybersecurity and operational excellence.
- Excellent written and verbal communication skills for documentation presentations and stakeholder interactions.
- Ability to work effectively in globally distributed teams and manage periodic on-call responsibilities.
- Self-starter with a collaborative mindset valuing teamwork in an operations-driven environment.
Goals & Growth Opportunities:
- Gain deep familiarity with firm technology and tooling.
- Actively contribute as part of an Agile squad.
- Support and enhance in-house developed applications and systems.
- Drive innovation through automation and process improvements.
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
At Morgan Stanley we raise manage and allocate capital for our clients helping them reach their goals. We do it in a way thats differentiated and weve done that for 90 years. Our values - putting clients first doing the right thing leading with exceptional ideas committing to diversity and inclusion and giving back - arent just beliefs they guide the decisions we make every day to do whats best for our clients communities and more than 80000 employees in 1200 offices across 42 countries. At Morgan Stanley youll find an opportunity to work alongside the best and the brightest in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe please copy and paste into your browser.
Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.
Required Experience:
Contract
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