Lead analyst-Service Now Developer

Position Description:

Company Profile:
Founded in 1976 CGI is among the largest independent IT and business consulting services firms in the world. With 94000 consultants and professionals across the globe CGI delivers an end-to-end portfolio of capabilities from strategic IT and business consulting to systems integration managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at .

Job Title: Service Now Developer
Position: Service Now Lead
Experience: 8-12 Years
Category: Software Development/ Engineering
Shift: General
Main location: Bangalore
Position ID: J0126-0047
Employment Type: Full Time

Position Description: Responsible for leading the technical design development and delivery of ServiceNow solutions. Acts as the primary point of contact for architecture decisions best practices and development governance

Your future duties and responsibilities:

Role Overview: Develop and enhance HR Service Delivery (HRSD) modules within ServiceNow to optimize employee workflows and HR operations.

Key Responsibilities:
. Configure and customize HRSD components like Case Management Lifecycle Events and Employee Center.
. Implement business rules flows and UI policies for HR processes.
. Integrate HRSD with third-party HR systems (e.g. Workday SAP SF).
. Support the creation of knowledge articles and service catalogs for HR.
. Participate in testing documentation and deployment activities.

Required Skills:
. 7-10 years of ServiceNow HRSD experience.
. Strong understanding of HR data and lifecycle event automation.
. Experience with Flow Designer and Integration Hub.
. ServiceNow HRSD Implementation Specialist certification preferred.

Required qualifications to be successful in this role:

Required Qualification: BE/ (or equivalent)

Skills:

• ServiceNow Development
• ServiceNow IT Service Mngt
• Analytical Thinking

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.