Senior Business Analyst Target Operating Model (TOM)
Location: London (Hybrid) Practice Area: Business Consulting Type: Permanent
Design future-ready operating models that enable sustainable change across financial services
The Role
Capco is looking for a Senior Business Analyst with a strong focus on Target Operating Model (TOM) design and delivery to join our Business Consulting practice. This role spans multiple financial services domains including Capital Markets Wealth & Asset Management Banking & Payments and Insurance.
You will work with clients to assess current-state operating models define future-state designs and support the transition required to realise meaningful long-term change. Operating in a consulting environment youll collaborate with business technology and data stakeholders to deliver pragmatic outcome-focused transformation.
What Youll Do
Lead Target Operating Model initiatives covering current-state assessment future-state design and transition planning
Analyse and design operating model components including processes governance data technology roles and controls
Work across multiple financial services domains to identify common challenges dependencies and improvement opportunities
Facilitate workshops to align stakeholders on vision design principles and delivery priorities
Support delivery teams to translate TOM designs into actionable roadmaps and change initiatives
What Were Looking For
Strong business analysis experience with demonstrable Target Operating Model delivery
Cross-domain exposure across Capital Markets Wealth & Asset Management Banking & Payments and/or Insurance
Experience designing or supporting changes to processes operating structures and ways of working
Ability to work with business technology and data teams to align operating models with delivery realities
Consulting skills including stakeholder engagement structured problem-solving and clear communication
Bonus Points For
Experience incorporating data analytics or AI-enabled capabilities into operating model designs
Exposure to operating model change driven by regulation digital transformation or cost optimisation
Familiarity with agile operating models product-aligned teams or platform-based delivery
Experience defining TOM roadmaps transition states or business cases
Confidence supporting senior stakeholders through complex design decisions
Why Join Capco
Deliver high-impact business and technology solutions for leading financial services organisations
Work in a collaborative flat and entrepreneurial consulting culture
Access continuous learning training and industry certifications
Be part of a team shaping the future of digital financial services
Help shape the future of digital transformation across FS & Energy
We offer a competitive people-first benefits package designed to support every aspect of your life:
Discretionary bonus competitive pension health insurance life insurance and critical illness cover
Mental health support including CareFirst Unmind Aviva consultations and trained in-house first aiders
Family-friendly policies covering parental leave fertility treatment menopause pregnancy loss and bereavement
Holiday flexibility with 5 weeks of annual leave and the option to buy or sell days
Minimum 40 hours of annual learning plus a Business Coach assigned from day one
Inclusion at Capco
Were committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage just let us know well be happy to help. We value each persons unique perspective and contribution. At Capco we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration a mindset that shapes how we work with clients and each other every day.
#LI-KA1
.
Required Experience:
IC
Capco is a global management and technology consultancy dedicated to the financial services and energy industries.