Digital Product Manager, Retail Mobile App

We are the movers of the world and the makers of the future. We get up every day roll up our sleeves and build a better world -- together. At Ford were all a part of something bigger than ourselves. Are you ready to change the way the world moves

Launched in 2023 Integrated Services creates and markets new customer experiences by integrating hardware software and services across Ford Blue Model e and Ford Pro. These products and services allow Fords retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected digital platforms that will revolutionize every aspect of how vehicles function the way people interact with them and the value those vehicles provide.

In this position...

Come help build a better world where every person is free to move and pursue their dreams. Ford Motor Company was built on the belief that freedom of movement drives human progress. Its a belief that has fueled our passion to create great cars and trucks. And today it drives our commitment to become the worlds most trusted mobility company designing vehicles for a smart world that helps people move more safely confidently and freely. Ford is experiencing significant business transformation in an ever-changing digital world. We are dedicated to delivering distinctive products and solutions having an always on relationship with customers and continuously improving our user experience.

Ford is developing leadership at the forefront of connected digital platforms that will revolutionize every aspect of how vehicles function the way people interact with them and the value those vehicles provide. Integrated Services creates and markets new customer products and experiences by integrating hardware software and services across Ford Blue Model e Ford Pro and Lincoln. Within Integrated Services our Digital Product Team leads the charge on creating innovative software for our customers. Through listening to customers research and a deep understanding of the market this team leads the future on how Ford can differentiate its vehicles and create experiences customers love. We are looking for passionate product professionals who will continue to help us redefine the future of mobility.

What youll do...

As a Digital Product Manager at Ford you will work cross-functionally to ensure the products we build will meet and elevate our customers experience in the service area of the Ford & Lincoln app.

• Through listening to customer data and feedback you will work to define new digital products to enhance the service experience in Ford & Lincoln retail apps.
• Work with a team to define product artifacts (PRDs PRFAQs Strategy Documents) for digital products
• Manage product lifecycle prioritize product backlog collaborate with design and engineering teams gather and analyze market and customer data.
• Maintain a balance between business viability user desirability and technical feasibility while delivering software products with a team.
• Work hands-on with the development team to prioritize plan and deliver software that creates excellent user experiences.
• Conduct product experiments user interviews and other validation techniques to gather customer and product insights.
• Analyze quantitative data to make sure it is guiding us to make the best decisions for our customers.
• Work with global market leaders and translation teams to ensure product-market fit.

Youll have...

• Bachelors Degree required
• 3 years as a product manager with successful product launches in the past
• 3 years defining product vision strategy product roadmaps
• 3 years experience with Figmas prototyping features and managing product development using Jira
• Ability to build and manage product backlogs; can define and prioritize product features
• Strong leadership and communication skills to manage stakeholders across the organization
• Experience successfully leading collaborative efforts among engineering design and business teams to achieve shared objectives.
• Experience working on hardware/software products
• A deep passion for your customers their needs and for building/shipping products to meet these needs
• Demonstrated effectiveness in complex organizations
• Solid analytical skills
• Familiarity with Agile Software Methodologies (Scrum eXtreme Programming Kanban)
• Strong interest in the automotive space
• Curiosity around new technologies and a strong desire for continued learning
• Proficiency in Microsoft Office Suite

Even better you may have...

• 4 years full time professional experience
• Embedded software expertise

You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!

As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:

• Immediate medical dental vision and prescription drug coverage
• Flexible family care days paid parental leave new parent ramp-up programs subsidized back-up childcare and more
• Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays including the week between Christmas and New Years Day
• Paid time off and the option to purchase additional vacation time.

For more information on salary and benefits click here: position is a range of salary grades 6-8.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid #LI-KR3