Regional Operations Manager

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Caterpillars Job Site Solutions group part of the Resource Industries Sales Services and Technology division is currently seeking a Regional Operations Manager.

Job Site Solutions combines Caterpillar products services and dealer expertise into customized solutions that optimize equipment people and overall operations. We help customers succeed by delivering smarter data-driven strategies that improve productivity and reduce costs.

As Regional Operations Manager you will lead a team of fleet managers accountable to deliver positive business outcomes through direct customer contracts. The contract portfolio is diverse including waste construction quarry mining and more. This high-impact role with direct customer engagement is perfect for someone who thrives on building relationships and driving results. Youll act as a coach and leader guiding a team of fleet managers across North America while staying close to customers to understand their needs and deliver tailored solutions. If you love working with people enjoy diving into data and have a passion for equipment and technology this is the place to be.

What Youll Do

• Shape Strategy: Identify and analyze organizational strengths and weaknesses respond to market opportunities and develop operational strategies that drive performance and growth.

• Lead & Inspire: Manage and mentor a team of fleet managers fostering a culture of collaboration and performance.

• Customer Engagement: Build strong relationships with customers resolve challenges and ensure exceptional service delivery.

• Drive Sales Programs: Leverage positive contract performance into incremental machines parts and services at site.

• Data-Driven Decisions: Use analytics to deliver insights that optimize fleet maintenance and performance.

• Achieve Results: Understand collaborate and execute with customers to achieve their desired business outcomes.

What skills you will have:

Industry Knowledge: Experience in the mining and/or construction industries with strong knowledge of mining and/or construction equipment customer and dealer collaboration and field roles in Product Support or Commercial. Experience in fleet management maintenance or operations in the mining or construction industries is highly valued and will position you as a top candidate for this role.

Relationship Management: Ability to build and maintain strong relationships identify talent lead teams and balance strategy with execution.

Customer Focus: Skilled at aligning organization and actions with customer needs to deliver tailored solutions.

Decision Making and Critical Thinking: Capable of analyzing situations and making informed effective decisions.

Effective Communications: Strong ability to clearly convey and interpret ideas and information.

Additional Information:

The primary work location for this role is Tucson AZ or Peoria IL with a requirement to work on-site full-time at a Caterpillar facility.

This position may require 25 - 50 % travel.

Domestic relocation assistance is available.

Visa sponsorship international assignments or payroll transfers are not available for this role.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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