About Tava Health
At Tava Health we believe mental health care should be as accessible and stigma-free as a checkup. Were reimagining the entire experience: from how people find a therapist and/or psychiatrist to how providers deliver care so more individuals can get the support they need when they need it.
Were a fast-growing team on a bold mission: to make high-quality mental health care available to everyone. If youre passionate about using technology to solve meaningful problems and create lasting change wed love to meet you.
About the Role
Tava Health is seeking an experienced and detail-oriented Medical Biller to support our Revenue Cycle Management team. This role focuses on accurate claim creation timely submissions payer follow-up denial resolution and ensuring an exceptional financial experience for both patients and providers. The ideal candidate thrives in a fast-paced environment understands behavioral health and EAP billing and is dedicated to supporting accessible high-quality mental health care.
This role reports to the Revenue Cycle Manager.
Responsibilities
Prepare review and submit clean medical claims to commercial payers.
Verify claim accuracy including coding modifiers eligibility EAP authorizations and provider details
Monitor claim rejections and take timely corrective actions
Manage denial resolution: research root cause correct and resubmit or prepare appeals
Conduct proactive follow-up on outstanding A/R and aging claims
Support patient billing activities and inquiries when needed
Document all billing activities clearly and accurately in internal systems
Ensure compliance with HIPAA payer regulations and state/federal billing guidelines
Collaborate with credentialing eligibility/benefits clinical operations and internal RCM teammates
Identify trends and recommend process improvements to reduce denials and rework
Requirements
2 years of professional medical billing experience
Strong understanding of CPT ICD-10 and payer billing requirements
Experience working with EAP (Employee Assistance Program) claims and workflows
Experience submitting claims through clearinghouses and practice management systems
Demonstrated success in A/R follow-up and denial management
Excellent attention to detail organization and ability to prioritize workload
Strong written and verbal communication skills
Self-motivated dependable and aligned with a mission-driven organization
Preferred
Behavioral health billing experience
Telehealth and/or multi-state payer experience
Experience with Candid Health is a strong plus
Experience in a startup or fast-growing healthcare organization
Why Youll Love Working at Tava
Competitive salary
Free Tava mental health benefit for you and your family
Medical and dental insurance for you and your dependents
Monthly HSA contributions
Generous PTO and paid holidays
Paid parental leave
Work-from-home flexibility
Weekly team lunches
Opportunity to help shape a growing company and culture
*For tax purposes priority will be given to candidates living in states where we already have employees. These states are Alabama Arizona California Connecticut Florida Georgia Idaho Indiana Nevada North Carolina Maine Maryland Massachusetts New Jersey New York Oregon Tennessee Texas Virginia and Utah.
Tava is unable to sponsor employment visas (such as the H-1B). Candidates must have authorization to work in the U.S. without company sponsorship now or in the future.
All hiring activities at Tava Health are handled by company representatives using @ or @ email addresses.
Please beware of unauthorized recruiting communications requesting personal information. We never hire anyone without first completing a real-time face-to-face interview (conducted by video or in-person) nor do we use encrypted instant messaging services like Signal. If you have questions regarding the authenticity of any outreach please do not hesitate to use the chat feature on our website or contact us at
Tava Health does not discriminate on the basis of race sex color religion age national origin marital status disability veteran status genetic information sexual orientation gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Tava Health is a venture-backed, online mental health company that partners with employers to provide convenient, high-quality, accessible mental health resources to employees and their families. Our technology-enabled platform empowers our clients to match with world-class therapists ... View more