Leasing Specialist

Leasing Specialist

Relationship-driven results-focused and obsessed with creating great resident experiences

About SAIL

SAIL is a high-performance property management company built on two big commitments:

1. Delivering a Legendary Experience to residents owners and our team
2. Driving strong measurable results at every property we touch

We blend disciplined operations with creative strategic marketing. We are clear about what success looks like we track it and we support our people in achieving it.

Our Core Values guide how we show up every day:

• Giving Our Personal Best
• Intellectual Curiosity
• Valuing Relationships
• Enthusiasm

If those feel like non-negotiables for you keep reading.

The Role

The Leasing Specialistis a key driver of occupancy revenue and resident experience across the SAIL portfolio. This role may support leasing at a single community a group of properties or rotate based on occupancy needs and business priorities.

You are energized by a fast pace changing priorities and a mix of in-person phone online and video leasing. You love connecting with people and you are equally comfortable with follow-up systems and tracking your numbers. You understand that every lead every tour and every interaction matters.

This role reports into SAILs Leasing Manager and will partner closely with Property Managers Resident Coordinators and the Marketing team.

What Youll Do

Drive occupancy and revenue

• Convert qualified leads to leases maintaining strong closing ratios across assigned properties
• Support leasing at multiple communities as needed shifting focus based on occupancy exposure and traffic
• Follow a consistent sales process from first contact through move-in
• Actively manage your pipeline and calendar to maximize tours and applications

Deliver a Legendary Experience

• Create an experience for prospects and residents that is anticipatory memorable authentic and consistent
• Personalize each interaction listening for what matters most to the prospect and tailoring your approach
• Maintain professional warm and clear communication in person on the phone via email text and video

Own your follow-up and systems

• Manage leads quickly and consistently through our CRM and property management software
• Practice strong speed to lead response times and structured follow-up touchpoints
• Keep online listings availability pricing and promotional details accurate and up to date
• Use scripts tools and resources provided by SAIL while still sounding like a real human

Collaborate and continuously improve

• Partner with the site teams and corporate leasing leadership to understand priorities roadblocks and opportunities
• Participate in Level 10 and leasing-focused meetings as needed bringing real issues forward so we can identify discuss and solve
• Share what is working in the field and offer ideas to improve tours marketing and the overall leasing experience

What Success Looks Like

In your first 612 months success looks like:

• Consistently strong conversion from inquiry to tour and tour to lease across assigned properties
• Reliable and timely follow-up documented in our systems
• Positive feedback from prospects residents and site teams about your professionalism and care
• Willingness to flex between communities support where the need is highest and maintain a positive solutions-focused attitude
• Clear alignment with SAILs Core Values and Service Standards

Why Youll Love Working With SAIL

• A team that values both relationships and results
• Clear expectations real accountability and support to grow
• Exposure to a variety of communities product types and markets
• A leadership team that is actively building a best-in-class centralized leasing model and wants your input

If you are excited by the idea of growing with a company that is serious about performance service and people wed love to meet you.

Apply with your resume and a brief note sharing why leasing and resident experience matter to you.

Compensation: $46000 - $50000 annual salary Monthly Leasing Commissions & Quarterly Rock Bonuses

What You Bring

• Experience in property management hospitality sales or a highly customer-facing role is a bonus but not necessary
• Proven ability to hit goals work a sales process and manage your time and priorities
• Comfort with technology including CRM tools property management software virtual tours and digital communication
• Strong written and verbal communication skills
• A calm steady approach under pressure and the ability to handle a steady volume of inquiries and tours
• A mindset of this is my business regarding your properties your pipeline and your results
• This role requires periodic weekend or evening shifts as needed.