Telephone Sales Rep

Patterson isnt just a place to work its a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first always advancing and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Summary
As a Telephone Sales Representative you will function as a Territory Manager by maintaining and increasing sales within an assigned territory. You will facilitate interactions with assigned territories in the areas of accounts receivable customer service and order processing and will actively solicit potential and inactive accounts to increase and expand territory sales.

The Telephone Sales Rep (TSR) for Merchant Solutions is responsible for driving growth by identifying prospecting and closing new opportunities within designated territories or industry verticals. This role will engage directly with business owners executives and decision makers by building strategic relationships to deliver customized payment solutions that integrate with existing software hardware and operational systems. The ideal candidate brings a consultative approach to sales a strong understanding of digital payments landscape and the ability to tailor solutions that align with each clients unique operational and financial goals

Essential Functions

• Generate Sales:
  * Make regular outbound calls as necessary to grow the sales in the portfolio of accounts assigned.
  * Solicit new customers and grow existing business by demonstrating and offering Value Added products and services.
  * Cultivate and develop business opportunities and generate referrals from current customers and manufacturers representatives.
  * Execute Sales Promotions and selling strategies at the account and territory level to deliver revenue and profit goals.
  * Maintain a current knowledge of consumer preferences company products programs market conditions and competition.
  * Support the product education of key vendors and customer personnel through continuing education efforts.
  * Gain understanding of and adhere to Accounts Receivables policies and practices.
  * Meet revenue and profit performance and expense management objectives established for position.
  * Interface with key vendor personnel regularly to identify customer needs and suggest solutions.

• Customer Relations:
  * Maintain strong working relationships across the business/functions as well as with customers and manufacturing partners.
  * Provide impeccable customer service and sales support: respond to customer queries answer questions and solve problems in a timely fashion.
  * Collaborate and partner with the Inside Sales Team and assist in answering phones and taking orders when seeing a high call volume.
  * Complete all assigned call reporting follow-up reports and submit as needed.
  * Communicate customer issues opportunities and needs to the appropriate internal and external personnel.
  * Possess the ability to multitask and work within multiple computer systems and communication platforms simultaneously.
  * May perform other Inside Sales Representative duties as assigned.

• Comply with Company and department policies and standards; performs other duties as assigned

Essential Functions: Animal Health - Companion

• Identify pursue and close new merchant-services opportunities through a combination of referrals outbound prospecting and field engagement.

• Conduct consultative needs assessments with business owners and executives to determine payment-acceptance requirements and recommend tailored solutions.

• Deliver persuasive value-based presentations demonstrate ROI technology advantages and operational benefits.

• Manage a sales pipeline using CRM tools (e.g. Zoho) to forecast track and report on activity.

• Partner with internal onboarding underwriting and support teams to ensure smooth activation and high client satisfaction.

• Develop and maintain relationships with channel partners referral sources and internal cross-functional teams.

• Maintain awareness of competitor offerings pricing and market positioning.

• Meet or exceed monthly and quarterly sales and volume targets.

• Represent the company at trade shows regional events and industry conferences as needed.

Minimum Requirements

• High School Diploma or Equivalent

• Proven track record of success in consultative quota-based sales environment

Preferred Requirements

• Bachelors Degree

• 3 years sales and customer service experience

• 3 years Prior sales experience

• Experience in animal health/agriculture

• Prior experience in merchant services payments or SaaS solution sales

Skills and Abilities

• Exceptional customer service and organizational skills

• Accuracy and strong attention to detail

• Effective verbal written and interpersonal communication skills

• General computer proficiency including knowledge of MS Office

• Proficiency in SAP or related ERP

• Prior experience in merchant services payments or SaaS solution sales.

• Experience selling integrated or embedded payments within software ecosystems.

• Knowledge of PCI DSS risk underwriting processes and merchant-onboarding workflows.

• Background in SaaS or FinTech environments particularly serving SMB or mid-market clients.

• Established professional network in industries such as healthcare veterinary dental professional services or related fields

Physical and Cognitive Demands

• Communicate/Hearing Frequently

• Communicate/Talking Frequently

• Learn New Tasks or Concepts Frequently

• Make Timely Decisions in the Context of a Workflow Frequently

• Complete Tasks Independently Constantly

• Maintain Focus Constantly

• Remember Processes & Procedures Constantly

• Stationary Position (Seated) Constantly

• Vision Constantly

• Hand/Eye Coordination Occasionally

• Bend Rarely

• Complete Tasks in a Noisy Environment Rarely

• Feeling/Grasping/Handling Rarely

• Move/Traverse Rarely

• Repetitive Motions Rarely

Working Environment

• Hazards Occasionally

Environmental Conditions

• Office: This position primarily operates in a professional office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The buildings primary work areas consist of desks chairs computers and other office equipment and devices for professional services.

Travel Requirements

• % Occasional travel for trade shows and sales meetings

Whats In It For You:

We provide competitive benefits unique incentive programs and rewards for our eligible employees:

• Full Medical Dental and Vision benefits and an integrated Wellness Program

• 401(k) Match Retirement Savings Plan

• Paid Time Off (PTO)

• Holiday Pay & Floating Holidays

• Volunteer Time Off (VTO)

• Educational Assistance Program

• Full Paid Parental and Adoption Leave

• LifeWorks (Employee Assistance Program)

• Patterson Perks Program

The potential compensation range for this role is below. The final offer amount could exceed this range based on various factors such as candidate location (geographical labor market) experience and skills.

EEO Statement

Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.