UX Designer

This is for a Hybrid role in Ottawa ON. Note that role can be hired in Halifax NS (east coast) and Victoria/Vancouver BC (west coast).

Position Summary

We have a current vacancy for a UX Designer to join our Team in Ottawa ON.

Thales Canada Defence & Security is engaged in supporting the Royal Canadian Navy (RCN) through its In-Service Support (ISS) Programs. Between the AOPS & JSS In-Service Support (AJISS) and Minor Warships & Auxiliary Vessels (MWAV) programs Thales Canada provides support to over 70% of the RCN fleet. Thales Canada is leveraging cutting edge solutions to deliver preventative and corrective maintenance Integrated Logistics Support (ILS) Program Management Engineering and Lifecycle Material Management (LCMM) and new capabilities to numerous platforms.

Thales Canada is looking for a UX Designer to assist in the ongoing modernization and digitization efforts in our naval in-service support programs. The UX Designer will be responsible for turning complex operational requirements into clear safe and effective user interfaces that help naval crews and shore-based operators to operate fight maintain and train more efficiently. The role combines user-centred design methods with a deep understanding of operational constraints to create interfaces and interactions that support mission success in demanding environments.

Regulatory Compliance Requirements:

Canada

Access to Trade Controlled Hardware Software Technical Information
Controlled Goods Program Clearance
Security Clearance

Describe Specific need:

Requires direct or indirect access to hardware software technology or technical data controlled under the Canadian Export Control List the ITAR or the EAR and COMSEC
Requires a positive Controlled Goods assessment as you will have direct access to hardware software technology or technical data controlled under the Canadian Controlled Goods Program
Required to obtain and maintain a Security Clearance at the NATO Secret Level

Key Areas of Responsibility

UX Concept & Interaction Design
Define information architecture navigation structures and interaction patterns for complex multi function consoles command centres and support tools.
Design low to high fidelity wireframes interactive prototypes and storyboards for operational and maintenance interfaces.
Ensure designs support situational awareness quick decision making and minimisation of operator workload and error.
Collaborate with Human Factors / Ergonomics experts to apply relevant standards and usability principles.

Prototyping Testing & Validation
Build interactive prototypes (from clickable mock ups to high fidelity simulations) for user evaluation in labs or realistic environments.
Plan and conduct usability tests and validation sessions with end users (including scenario based and time critical tasks).
Analyse feedback and test results iterating the design to balance usability safety and performance.
Support formal verification & validation campaigns and acceptance reviews with the customer.

Collaboration with Engineering & Product Teams
Work closely with system engineers software developers product owners and ILS teams to ensure feasible and implementable designs.
Translate operational and system requirements into UX/UI specifications wireframes and detailed design documentation.
Provide UX guidance during implementation participate in design reviews and support clarification of interaction behaviours.
Contribute to bid and proposal activities by supporting UX concepts mock ups and demonstrations.

Compliance Safety & Security
Apply human factors standards and guidelines relevant to defence/naval HMIs (e.g. MIL STD STANAGs IEC/ISO usability standards where applicable).
Consider safety critical and security constraints in UX decisions (e.g. confirmation flows role based access classification handling).
Participate in risk analyses related to human machine interaction and ensure mitigations are reflected in UX design.

Continuous Improvement & Innovation
Stay informed on UX best practices design tools and emerging trends (e.g. AR/VR for training large display walls touch vs. hardware controls).
Promote user centred design within the project and contribute to internal UX methods toolkits and design patterns.
Identify opportunities to improve crew workload training time and mission effectiveness through better UX.

Basic Qualifications

Skills and Abilities:
36 years of experience as a UX Designer / Interaction Designer on complex software systems.
Proven experience as a UX Designer Interaction Designer or similar role on complex software systems (ideally safety or mission critical).
Strong portfolio demonstrating user research UX concepting interaction design and usability testing.
Proficiency with UX / UI tools (e.g. Figma Sketch Adobe XD Axure or similar).
Solid understanding of information architecture interaction patterns usability heuristics and accessibility principles.

Education:
Degree in UX Design Human Computer Interaction Human Factors Industrial Design Cognitive Psychology or related field; or equivalent practical experience.

Preferred Qualifications

Experience in defence/naval or other safety critical sectors is an advantage

Physical Demands

Predominantly office work but will be required to occasionally work in a lab and dockyards and onboard Naval ships
May be required to undertake inspections on Naval ships which may involve involving bending and twisting and working aloft

Special Position Requirements

Schedule: 40 hours per week

Physical Environment: Hybrid position a mix of working from home and onsite (Some on-site work required in the lab).

Travel: Possibility of travel to east or west coast sites for technical support / installation onboard ships in dock

What We Offer

• Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents including the following:

• Company paid Extended Health Dental HSA Life AD&D Short-term Disability Cancer Care Program travel insurance Employee Assistance Plan and Well-Being program.

• Retirement Savings Plans (RRSP DCPP TFSA) with a company contribution and a match to a DCPP with no vesting period.

• Company paid holidays vacation days and paid sick leave.

• Voluntary Life AD&D Critical Illness Long-Term Disability.

• Employee Discounts on home auto and gym membership.

Why Join Us

Say HI and learn more about working at Thalesclick here.

#LI-Hybrid

#LI-WM1

The reference Total Target Compensation(TTC) market range for this position inclusive of annual base salary and the variable compensation target is between Total Target Cash (TTC) 100979..00 CAD Annual.

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including but not limited to the employees career path history competencies skills and performance as well as the companys annual salary budget the customers program requirements and the companys internal equity. Thales may offer additional benefits and other compensation depending on circumstances not related to an applicants status protected by local state or federal law.

We use artificial intelligenceenabled tools as part of our recruitment process to support activities such as candidate discovery résumé matching and interview scheduling. These tools may help screen and assess applications and recommend potential matches based on the requirements within the job description. All hiring decisions including candidate evaluation selection and disposition are made by human recruiters. Artificial intelligence does not make hiring decisions on our behalf.

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents including the following:

Company paid Extended Health Dental HSA Life AD&D Short-term Disability Cancer Care Program travel insurance Employee Assistance Plan and Well-Being program.

Retirement Savings Plans (RRSP DCPP TFSA) with a company contribution and a match to a DCPP with no vesting period.

Company paid holidays vacation days and paid sick leave.

Voluntary Life AD&D Critical Illness Long-Term Disability.

Employee Discounts on home auto and gym membership.

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.