Application Support End User Services – Associate
Share
Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Working in Application Support means youll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. Youll work collaboratively in teams on a wide range of projects based on your primary area of focus: design or programming. While learning to fix application and data issues as they arise youll also gain exposure to software development testing deployment maintenance and improvement in addition to production lifecycle methodologies and risk guidelines. Finally youll have the opportunity to develop professionally and to grow your career in any direction you choose.
This is a 3rd level incident management position requiring expert knowledge of Virtual Platform Windows desktop operating systems AD and Application Virtualization. The ideal candidate must articulate the business value and impact of advanced technical and non-technical information and understand when to escalate issues. This person must provide effective production support; including accurate problem identification ticket documentation and customer/vendor dialogue. We expect the candidate to possess excellent communication skills as they will be expected to liaise between technology and our customers when leading resolution efforts.
This role requires a wide variety of strengths and capabilities including:
- BS/BA degree or equivalent experience
- Basic knowledge of application development
- Working knowledge in one or more general purpose programming languages plus an interest in learning other coding languages and skills as needed
- Working knowledge of development toolset to design develop test deploy maintain and improve software
- Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
Required Experience:
IC
Key Skills
- Children Activity
- Access Control
- Human Resources Administration
- Government
- Actuary
- Hydraulics
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
