Service AdvisorConsultant
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Job Location:
Saint Paul, MN - USA
Monthly Salary:
Not Disclosed
Posted on:
6 days ago
Vacancies:
1 Vacancy
Job Summary
Merit Chevroletis looking for an experienced Automotive Service Advisor/Consultant to join our team. We have beenFamily owned since 1949 and we take pride in our high level of customer service. We have positioned ourselves in the market for continued exponential growth and are looking for a leader to take charging care of our customers focusing on providing a great customer experience a high quality of work and a thriving environment that not only attracts and retains customers but employees alike.
ESSENTIAL FUNCTIONS
Greet customers listen to the description of the problem obtain customer and vehicle information
Secure agreement from customers before repairs; cover cost estimate; and approximate time when vehicles work will be completed
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufactures specifications using maintenance menus
Handle minor customer complaints and misunderstandings
Follow up progress of each repair order during the day contact customers by telephone regarding changes in the estimate or time promised
Handle telephone inquiries and return phone messages promptly
Deliver vehicles to customers and answer any questions review work performed and explain charges and coverage
Assist the service manager as necessary
BENEFITS
- Health insurance
- 401k
- Paid Holidays
- Opportunity for grow.
REQUIREMENTS
- Two or more years related experience in an automotive service advisor/consultantposition preferred.
- Excellent customer service skills.
- Professional appearance and work ethic.
- Ability to work well in a process driven environment.
- High school diploma or equivalent.
- Valid driver license in the state that you will work and a good driving record.
Required Experience:
Contract
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Merit Chevrolet is in need of an Body Shop Admin. On a day to day basis you will be working with our Body Shop Manager to ensure that our Customers are given th...
