Principal Solutions Engineer

Our world is transforming and PTC is leading the software brings the physical and digital worlds together enabling companies to improve operations create better products and empower people in all aspects of their business.

Our people make all the difference in our success. Today we are a global team of nearly 7000 and our main objective is to create opportunities for our team members to explore learn and grow all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

At PTCs ServiceMax we empower field service teams to keep the world running. Our award-winning cloud-based platform supports industries from healthcare to manufacturing ensuring critical equipment stays operational. Were a team that values creativity collaboration and customer obsessionand were looking for a Principal Solution Engineer with strong pre-sales experience to join us.

What Youll Do

• As a Principal Solution Engineer (Pre-Sales) youll be the technical and strategic partner to our sales teamhelping prospects understand the business value of our solutions. Youll work closely with customers partners and internal teams to craft compelling solution architectures that address real-world challenges in field service.
• Act as a trusted advisor to prospects and customers focusing on value-based selling
• Lead discovery sessions to understand customer pain points and translate them into tailored solutions
• Deliver engaging product demonstrations and presentations to both technical and non-technical audiences
• Collaborate with sales product and engineering teams to align solutions with customer needs
• Support strategic initiatives and C-level engagements with a focus on business outcomes
  

Preferred Skills/Experience:

• 10 years of experience in software pre-sales solution consulting or value engineering
• Significant expertise in developing and selling cloud-based solutions. Including creating and executing propositions and a track record of success
• Good understanding of cloud-based solutions with proven experience in selling Software as Service (SaaS) applications
• Strong presentation skills
• Experience with the platform
• Strong interpersonal skills including creativity and curiosity with ability to effectively communicate and influence solution direction to both technical and non-technical audiences alike across all organizational levels
• Technical acumen to interface with technologists understand complex concepts and translate in a way that businesses or industries can understand
• Demonstrated problem-solving and creative skills ability to exercise sound judgment and make decisions based on market and customer trends go beyond the status quo
• Ability to deal with ambiguity strategic agility manage diversity and drive for results
• Strong English speaking and writing abilities
• Ideally on Eastern Time Zone (EST)
• Finally one of the most critical aspects of this role is being able to help understand the VALUE of what you are selling and articulate this for prospects and customers in a way they easily understand
  

Required Skills/Experience:

• Bachelors Degree in business science engineering technology or related discipline
• Strong work experience with at least 5 to 7 years in Software pre-sales
• Must be willing to travel 20%-40%
• Preferred experience with Field Service Management (FSM) solutions; alternatively experience with ERP or comparable enterprise systems is acceptable.

PTC carefully considers a wide range of compensation factors which include a candidates background and experience in determining salary for a position. Compensation will vary based on these factors but PTC anticipates the salary range for this position to be between $91000 $160000. The actual pay may be lower or higher depending on a candidates skills qualifications experience and location and may also include the opportunity to earn a discretionary bonus. Additionally every PTC employee has the opportunity to become a PTC shareholder through our employee share purchase program which allows employees to purchase discounted PTC stock and for eligible roles an equity grant. Subject to the terms and conditions of PTCs benefits programs employees may be eligible for medical dental and vision insurance paid time off and sick leave policies tuition reimbursement 401(k) contributions and employer match flexible spending accounts life insurance disability coverage and a generous commuter subsidy.

Life at PTC is about more than working with todays most cutting-edge technologies to transform the physical world. Its about showing up as you are and working alongside some of todays most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation youll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us

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