Digital Workplace Engineer
Share
Job Location:
Meridian, ID - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
SUMMARY
The Digital Workplace Engineer delivers technical support and engineering for Sunwest Banks digital workplace environment focusing on endpoint management user experience SharePoint patching and updates. This role supports the transition from legacy desktop support to a modern user-centric digital workplace driving continuous improvement and operational excellence.
The Digital Workplace Engineer delivers technical support and engineering for Sunwest Banks digital workplace environment focusing on endpoint management user experience SharePoint patching and updates. This role supports the transition from legacy desktop support to a modern user-centric digital workplace driving continuous improvement and operational excellence.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide technical support for endpoints (Windows Mac mobile) and resolve user issues via ticketing systems (Ivanti Jira etc.)
Support onboarding/offboarding user access and lifecycle management for internal applications and platforms.
Engineer deploy and maintain digital workplace solutions including SharePoint Teams and Intune MDM/Autopilot
Assist with patching updates and compliance for all endpoints.
Document procedures resolutions and best practices for digital workplace operations.
Collaborate with IT InfoSec and business teams to optimize user experience and service delivery.
Participate in cost-saving initiatives vendor management and contract reviews as needed
Ensure adherence to IT policies audit requirements and regulatory compliance (SOX GLBA BSA/AML etc.).
Contribute to process improvement and modernization of digital workplace tools and workflows.
ADDITIONAL RESPONSIBILITIES
Demonstrate professionalism teamwork and high-quality work.
Attend required training and maintain compliance awareness.
Adhere to company policies safety regulations and all applicable laws.
Attends training and maintains a basic knowledge of procedures to ensure compliance with laws and regulations governing financial institutions as they apply to your position and job responsibilities with an emphasis on the BSA/AML/CIP Consumer Privacy Regulation CC Information Security Bank Protection Act FACT-Identity Theft Information Technology and GLBA.
Additional duties as assigned as it relates to the position
SUPERVISORY RESPONSIBILITIES
This position does not have supervisory responsibilities
This position does not have supervisory responsibilities
MINIMUM QUALIFICATIONS
2 years of experience in IT support endpoint engineering or digital workplace environments.
Familiarity with Microsoft 365 SharePoint Teams Intune and modern endpoint management.
Ability to manage multiple tasks and projects in a fast-paced environment.
Strong communication organization and problem-solving skills.
2 years of experience in IT support endpoint engineering or digital workplace environments.
Familiarity with Microsoft 365 SharePoint Teams Intune and modern endpoint management.
Ability to manage multiple tasks and projects in a fast-paced environment.
Strong communication organization and problem-solving skills.
COMPETENCIES:
Adaptability Initiative Innovation Professionalism Results Orientation
Adaptability Initiative Innovation Professionalism Results Orientation
PHYSICAL DEMANDS: In general the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.
Standing walking and squatting less than fifty percent of the work shift
Required to lift move and carry up to 40 pounds
Ability to read count and write to accurately complete all documentation and reports
Must be able to see hear and speak in order to communicate with employees and other customers
Specific vision abilities include close vision distance vision peripheral vision depth perception and ability to adjust focus
Manual dexterity required using hands to finger; handle feel and type; reach with hands and arms
Light: Office work some lifting bending stooping or kneeling walking
Standing walking and squatting less than fifty percent of the work shift
Required to lift move and carry up to 40 pounds
Ability to read count and write to accurately complete all documentation and reports
Must be able to see hear and speak in order to communicate with employees and other customers
Specific vision abilities include close vision distance vision peripheral vision depth perception and ability to adjust focus
Manual dexterity required using hands to finger; handle feel and type; reach with hands and arms
Light: Office work some lifting bending stooping or kneeling walking
WORK ENVIRONMENT: In general the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.
The work space is clean orderly properly lighted and ventilated with the proper safety compliance
Noise levels are considered moderate
The work space is clean orderly properly lighted and ventilated with the proper safety compliance
Noise levels are considered moderate
Required Experience:
IC
Key Skills
- Acting
- Electrical Controls
- Actuarial
- Attorney
- Drafting
- Adobe Photoshop
About Company
Sunwest Bank is an entrepreneurial business bank built for entrepreneurs by entrepreneurs. Find bank accounts, financing, HSA and more banking services.
