About the Role
As a Remote Travel Specialist you will play an essential role in guiding clients through every stage of their travel experiencefrom planning their trip to welcoming them home. You will ensure a smooth stress-free journey by assisting with travel arrangements answering questions managing updates and resolving challenges with professionalism and care.
At HB Travels Agency USA we take pride in delivering personalized high-quality service to travelers nationwide.
Key Responsibilities
- Respond to client inquiries via email phone and messaging platforms in a timely and professional manner.
- Assist clients with booking changes cancellations and special travel requests.
- Provide accurate up-to-date information about destinations travel documentation and agency procedures.
- Follow up with clients to confirm plans and collect feedback after travel.
- Handle concerns with empathy problem-solving and client-first service.
Benefits
- Remote flexibility work from anywhere with a schedule that fits your lifestyle.
-
Travel perks and access to industry-only discounts.
-
Ongoing training & support designed to help you grow your skills.
-
A positive collaborative community passionate about creating memorable travel experiences.
What Were Looking For
-
Strong written and verbal communication skills.
- Customer service experiencepreferably in travel tourism or hospitality.
-
Excellent attention to detail and strong organizational habits.
- Comfortable with technology and able to learn new booking tools quickly.
-
Genuine passion for travel and helping others plan meaningful trips.
About the Role As a Remote Travel Specialist you will play an essential role in guiding clients through every stage of their travel experiencefrom planning their trip to welcoming them home. You will ensure a smooth stress-free journey by assisting with travel arrangements answering questions managi...
About the Role
As a Remote Travel Specialist you will play an essential role in guiding clients through every stage of their travel experiencefrom planning their trip to welcoming them home. You will ensure a smooth stress-free journey by assisting with travel arrangements answering questions managing updates and resolving challenges with professionalism and care.
At HB Travels Agency USA we take pride in delivering personalized high-quality service to travelers nationwide.
Key Responsibilities
- Respond to client inquiries via email phone and messaging platforms in a timely and professional manner.
- Assist clients with booking changes cancellations and special travel requests.
- Provide accurate up-to-date information about destinations travel documentation and agency procedures.
- Follow up with clients to confirm plans and collect feedback after travel.
- Handle concerns with empathy problem-solving and client-first service.
Benefits
- Remote flexibility work from anywhere with a schedule that fits your lifestyle.
-
Travel perks and access to industry-only discounts.
-
Ongoing training & support designed to help you grow your skills.
-
A positive collaborative community passionate about creating memorable travel experiences.
What Were Looking For
-
Strong written and verbal communication skills.
- Customer service experiencepreferably in travel tourism or hospitality.
-
Excellent attention to detail and strong organizational habits.
- Comfortable with technology and able to learn new booking tools quickly.
-
Genuine passion for travel and helping others plan meaningful trips.
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