Search Engine Technical Customer Service Agent
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Location: Lisbon Portugal (On-site)
Start Date: 8 January 2026
Contract Type: Fixed-term (6 months renewable)
About the Role
Are you fluent in Dutch and English and passionate about technology and problem-solving
Join an international team in Lisbon as a Search Engine / Technical Customer Support Agent where youll help users navigate and resolve technical and account-related issues for one of the worlds leading digital platforms.
This is an exciting opportunity to work in a fast-paced multicultural environment while enjoying life in one of Europes most vibrant cities.
What Youll Do
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Provide technical and customer support via phone email and chat
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Assist users with search enginerelated inquiries and technical troubleshooting
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Deliver clear accurate and professional solutions while ensuring high customer satisfaction
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Follow internal guidelines and quality standards
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Collaborate with international teams to improve user experience
What Were Looking For
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Fluent Dutch (C1/C2) and good English (B2)
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Strong communication and problem-solving skills
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Comfortable working with digital tools and technical environments
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Customer-oriented mindset and attention to detail
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EU citizenship or valid work permit for Portugal
Working Schedule
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Monday to Friday: 08:00 20:00 (rotational shifts)
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Saturday & Sunday: 08:00 17:00
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2 rotating days off per week
Salary & Benefits
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Base salary: competitive
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Performance bonus
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Meal allowance: 7.63 per working day
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Shared accommodation available: 280/month (utilities included)
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Full-time contract with paid training
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Work in a multicultural and dynamic environment
Why Join Us
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Live and work in sunny Lisbon
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Be part of a global tech-driven project
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Gain valuable experience in technical support and customer operations
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Grow your career within an international company
Key Skills
- HVAC Engineering
- Client Servicing
- Access Control
- Jpa
- Gym
- Air Compressors
