About the Role
We are looking for a Virtual Trip Coordinator to assist clients in planning and organizing their travel experiences from start to this role you will help travelers explore options understand requirements and navigate every step of the booking process. Youll ensure a smooth enjoyable planning experience by providing timely support accurate information and attentive customer care.
At HB Travels Agency USA we are dedicated to delivering personalized reliable travel services to clients across the United States.
Key Responsibilities
- Assist clients through email phone and messaging platforms with questions about destinations pricing and travel options.
- Coordinate travel components such as flights accommodations cruises tours and transportation.
- Provide up-to-date information on travel requirements documentation and agency procedures.
- Manage booking updates special requests and cancellations as needed.
- Maintain accurate client information and follow up before and after travel for confirmation and feedback.
- Address concerns professionally with empathy and a solutions-focused mindset.
Benefits
What Were Looking For
-
Excellent written and verbal communication skills.
- Customer service experience; background in travel tourism or hospitality is a plus.
-
Strong organizational skills and attention to detail.
-
Ability to learn new systems tools and booking platforms quickly.
-
A passion for travel and a desire to help clients plan memorable trips.
About the Role We are looking for a Virtual Trip Coordinator to assist clients in planning and organizing their travel experiences from start to this role you will help travelers explore options understand requirements and navigate every step of the booking process. Youll ensure a smooth enjoyable ...
About the Role
We are looking for a Virtual Trip Coordinator to assist clients in planning and organizing their travel experiences from start to this role you will help travelers explore options understand requirements and navigate every step of the booking process. Youll ensure a smooth enjoyable planning experience by providing timely support accurate information and attentive customer care.
At HB Travels Agency USA we are dedicated to delivering personalized reliable travel services to clients across the United States.
Key Responsibilities
- Assist clients through email phone and messaging platforms with questions about destinations pricing and travel options.
- Coordinate travel components such as flights accommodations cruises tours and transportation.
- Provide up-to-date information on travel requirements documentation and agency procedures.
- Manage booking updates special requests and cancellations as needed.
- Maintain accurate client information and follow up before and after travel for confirmation and feedback.
- Address concerns professionally with empathy and a solutions-focused mindset.
Benefits
What Were Looking For
-
Excellent written and verbal communication skills.
- Customer service experience; background in travel tourism or hospitality is a plus.
-
Strong organizational skills and attention to detail.
-
Ability to learn new systems tools and booking platforms quickly.
-
A passion for travel and a desire to help clients plan memorable trips.
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