About the role
We are looking for a Dutch-speaking Customer Support Representative to join an international team based on-site in Lisbon. You will be responsible for delivering outstanding support and ensuring an excellent customer experience for Dutch-speaking customers.
Responsibilities
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Provide customer support in Dutch via phone email and chat
-
Assist customers with inquiries technical issues and account-related questions
-
Ensure high levels of customer satisfaction and service quality
-
Accurately document interactions and resolutions in internal systems
-
Work closely with internal teams to resolve escalated cases
Requirements
-
Native or fluent Dutch (C1/C2 level)
-
Good level of English (B2 or higher)
-
Strong communication and problem-solving skills
-
Customer-focused mindset
-
Ability to work on-site in Lisbon
-
Previous customer support experience is a plus but not mandatory
About the role We are looking for a Dutch-speaking Customer Support Representative to join an international team based on-site in Lisbon. You will be responsible for delivering outstanding support and ensuring an excellent customer experience for Dutch-speaking customers. Responsibilities Provide ...
About the role
We are looking for a Dutch-speaking Customer Support Representative to join an international team based on-site in Lisbon. You will be responsible for delivering outstanding support and ensuring an excellent customer experience for Dutch-speaking customers.
Responsibilities
-
Provide customer support in Dutch via phone email and chat
-
Assist customers with inquiries technical issues and account-related questions
-
Ensure high levels of customer satisfaction and service quality
-
Accurately document interactions and resolutions in internal systems
-
Work closely with internal teams to resolve escalated cases
Requirements
-
Native or fluent Dutch (C1/C2 level)
-
Good level of English (B2 or higher)
-
Strong communication and problem-solving skills
-
Customer-focused mindset
-
Ability to work on-site in Lisbon
-
Previous customer support experience is a plus but not mandatory
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