German Speaking Travel Support Representative
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Start Date: 19 January Sofia Bulgaria (On-site)
About The Role
Are you ready to support business travelers and help them manage their corporate trips with ease
In this role youll assist German-speaking corporate clients with bookings itinerary changes travel policies and expense-related questions. Youll be the reliable point of contact ensuring every journey is smooth efficient and stress-free.
Salary & Benefits
- 4000 BGN gross / month performance bonus up to 300 BGN
- 14 salaries annually
- Private health & dental insurance
- Life insurance
- 50 BGN net monthly transportation/internet allowance
- Additional night-shift payment (if applicable)
- 500 BGN bonus for major life events (marriage birth/adoption graduation)
- Multisport card
- Employee discounts on various goods & services
- Ongoing training and skill development in a corporate travel domain
Responsibilities
- Assist German-speaking corporate travelers via phone email and chat
- Handle bookings itinerary changes cancellations and travel policy queries
- Support users with expense reports and platform navigation
- Troubleshoot technical issues and escalate complex cases
- Maintain accurate records in internal systems (English)
- Meet quality compliance and productivity standards
- Collaborate with a multilingual and professional support team
Requirements
- German: C2
- English: B2 (internal communication & tools)
- Customer-first approach and professional communication style
- Experience in travel hospitality or customer service is an advantage
- Tech-savvy detail-oriented and solution-focused
- Open to working rotational shifts including weekends
Documentation Requirements
- EU citizenship residency card valid for at least 1 year or refugee card
Apply now and start your journey on 19 January!
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