Car Rental Reservations Agent based Malta Onsite
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Job Summary
Car Rental Reservations Agent
Location: Malta (On-site)
Start Date: 2 February 2026
Work Schedule: Monday to Sunday between 08:00 19:00 (8-hour shifts rotating)
Work Model: On-site
Eligibility: Only local candidates
About the Role
We are hiring Italian-speaking Car Rental Reservations Agents to support customers with vehicle rental bookings and related inquiries. The role combines customer service and sales-oriented tasks ensuring a smooth and efficient reservation experience.
Key Responsibilities
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Handle inbound customer inquiries related to car rental reservations
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Assist customers with bookings modifications cancellations and pricing information
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Promote additional products and services when relevant
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Deliver professional customer support in Italian and English
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Follow internal procedures quality standards and KPIs
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Ensure high levels of customer satisfaction and sales performance
Requirements
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Fluency in Italian (spoken and written)
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Good command of English
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Strong communication and customer service skills
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Sales-oriented mindset
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Availability to work rotating shifts Monday to Sunday
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Previous contact centre reservations or sales experience is an advantage
Salary Call Centre Agent Rates
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Month 1: 5.60 per hour
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Month 2: 8.10 per hour
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After Probation: 8.50 per hour
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After 12 Months: 8.75 per hour (performance-based)
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After 18 Months: 9.20 per hour (performance-based)
Benefits
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Performance Bonus: up to 2000 per year (pro-rated monthly; eligible after 6 months probation)
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Sales Commission: performance-based (eligible 2 months after going live)
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Language Allowance: 85 per month
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Full paid training
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Career development and progression opportunities
- Mobile phone schemes gym packages and free on-site parking
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In-house canteen with healthy food options
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Monthly events and staff discounts with 50 partner businesses
Apply now to join an on-site customer support team in Malta!
Key Skills
- Sales Experience
- Time Management
- Customer Service
- Organizational skills
- Computer Skills
- Construction Experience
- Generator Repair
- Management Experience
- Microsoft Outlook
- Territory Management
- Operations Management
- Property Management
