Travel Manager

Travel Manager

Hybrid 3 Days Onsite
Eligible Locations: New York NY Washington D.C. Boston MA
Salary: $100000 - $132000
Employment Type: Full-Time Direct Hire

About the Opportunity

HireNow Staffing is partnering with a prestigious Am Law 50 firm to identify a seasoned Travel Manager who can lead a sophisticated high-volume travel program that supports attorneys and business professionals across global offices. This role is ideal for a polished professional who can blend strategic oversight with hands-on service ensuring every traveler receives timely accurate and exceptional support.

Working closely with the Director of Travel this individual will shape the firms travel operations optimize policies and vendor relationships and ensure a consistent high-quality experience across all domestic and international travel activity.

This hybrid role requires candidates based in NYC Washington D.C. or Boston only.

Key Responsibilities

Traveler Support & Issue Management

• Serve as the primary resource for all travel-related questions escalations itinerary challenges and urgent requests.

• Resolve service issues with discretion speed and professionalism while maintaining an exceptional traveler experience.

Program & Policy Execution

• Partner with the Director of Travel to roll out firmwide travel initiatives operational improvements and policy refinements.

• Oversee daily operations of the managed travel program ensuring compliance consistency and cost-effectiveness.

Training & Education

• Develop and lead training sessions for travel arrangers and frequent travelers including policy interpretation travel tool usage and profile creation.

• Communicate updates on travel procedures vendor programs and new system features.

Vendor & Technology Oversight

• Support implementation and optimization of global travel solutions booking tools and technology platforms.

• Build relationships with airline hotel and ground transportation partners to negotiate benefits resolve issues and elevate service.

Reporting & Analytics

• Maintain dashboards and reporting tools to track travel spend compliance metrics forecasting and travel patterns.

• Analyze data to identify opportunities for savings process improvements and vendor program enhancements.

Cross-Functional Collaboration

• Collaborate across administrative business services events and finance teams to support firmwide operational needs.

• Assist with special projects major firm events and time-sensitive travel requirements including occasional after-hours support.

Required Proficiencies

To secure an interview candidates must clearly demonstrate:

• Proven experience leading a managed corporate travel program within a global professional services organization (law firm experience highly preferred).

• Strong working knowledge of the global travel industry including airline alliances hotel programs and organizations such as GBTA and ACTE.

• Advanced skills in Microsoft Office (particularly Excel and PowerPoint) with demonstrated experience in reporting forecasting and data analysis.

• Familiarity with administrative and facilities functions in complex environments.

• Exceptional communication relationship-building and problem-solving abilities.

Preferred Qualifications (Highly Valued for This Role)

• Bachelors degree in business hospitality operations or related field.

• 5 years of progressive experience in corporate travel management within a law firm or highly structured professional services setting.

• Strong background managing vendors travel policies budget analysis and high-volume traveler needs.

• Experience navigating sensitive information and working with senior-level leaders requiring discretion and attention to detail.

• Demonstrated track record managing multiple competing priorities in deadline-driven environments.

Why This Opportunity Stands Out

This position gives you the chance to influence a globally recognized firms travel program balancing strategy with traveler support at a high level. Youll work with senior partners global business leaders and cross-functional departments to strengthen processes enhance efficiencies and evolve a program that spans continents.

If youre a high-performing travel professional who brings expertise polish and a passion for operational excellence this is a rare opportunity to step into a role with visibility impact and long-term growth potential.