Field Manager
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Job Location:
Norcross, GA - USA
Yearly Salary:
$ 50000 - 60000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
FiltaClean Field Manager (Operations & Team Leadership)
We are seeking a proactive and service-oriented Field Manager to oversee the operations and personnel for our FiltaClean services in the Atlanta area. This is a critical leadership role responsible for team development operational efficiency and driving incremental revenue growth through exceptional customer satisfaction.
What We Offer
- Salary: $60000 per year
- Position Type: Full-Time
- Training: Will train the right applicant on company knowledge and service processes.
- Location: Atlanta GA (Travel required to review field technicians/routes).
Role Summary & Key Responsibilities
The Field Manager acts as the accessible link between employees management and customers ensuring smooth service delivery and business expansion.
Operations & Logistics Management
- Ensure all shifts and service routes are properly staffed and rostered with sufficient advance planning.
- Efficiently control warehousing operations including inventory and equipment maintenance.
- Monitor operational expenses to ensure budgets are met.
- Oversee all service-related paperwork including receipts invoices and service reporting.
- Take ownership of the successful route closing rate by monitoring progress and performance targets.
Team Leadership & Development
- Oversee the recruiting training and development of a team of FiltaClean Service Representatives and Supervisors.
- Set a high standard for customer service and elevate your teams level of achievement in customer satisfaction.
- Analyze and identify processes that need improvement design new procedures and provide guidance to team members.
Sales & Business Growth
- Build strong lasting relationships with customers.
- Actively grow incremental revenue by upselling current customers.
- Create written strategic action and business plans focused on growth including customer targeting.
Required Experience
- A Bachelors degree or equivalent work experience is required.
- Two years of experience in a service-oriented organization is necessary.
- Must demonstrate the ability to work independently with little supervision and effectively communicate and maintain credibility with customers and employees.
- Must work well with others in a collaborative environment.
Physical & Environmental Requirements
- Ability to lift push and pull up to 80 pounds (essential for equipment management).
- Ability to stand for periods of time doing repetitive tasks and sit for periods while working on a computer.
- Must be able to work in an operational kitchen environment (heat) and on occasions in cool environments (walk-in coolers and freezers).
- Must be available to work an occasional weekend as part of the on-call team.
Key Skills
- Time Management
- Construction Experience
- Managed Care
- Management Experience
- Microsoft Outlook
- Utilization Management
- Case Management
- Pediatrics Experience
- Salesforce
- Relationship Management
- Leadership Experience
- Supervising Experience
