Operations Supervisor

Coppell, TX - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Responsibilities:

Operational Leadership: Ability to coordinate and guide teams across insertion and mail operations; steady decision-making during high-volume cycles.
Workflow Management: Skilled in sequencing jobs managing SLAs prioritizing critical workstreams and adjusting schedules when the day bends in unexpected directions.
Quality Assurance: Strong eye for defects (print quality folds jams mismatches machine behaviors) to enforce documentation and corrective actions.
Technical Aptitude: Familiarity with production equipment such as inserters and postage systems; capable of basic troubleshooting.
Data & Metrics: Ability to interpret production dashboards waste reports reprint causes and operator performance metrics; comfortable with spreadsheets.
Problem Solving: Able to diagnose workflow bottlenecks equipment issues and process disconnects; capable of crafting practical immediate solutions.
Safety Awareness: Knowledge of print-shop safety standardslockout/tagout basics paper/ink/chemical handling machine-zone precautions.
Documentation: Writing shift reports exception logs incident summaries and SOP updates.

Experience:

Mail/ Inserting / Print production leadership

Insertion equipment technology is helpful.
Postal regulations and mailing standards
Job tracking systems shop-floor management tools ticketing/escalation

Qualifications:

Prior leadership or lead-operator experience ideally supervising 520 employees
Experience with mailings or compliance-controlled environments (SOC HIPAA PCI)

Work Shift: Monday Friday 6:00 AM 3:00 PM

Responsibilities: Operational Leadership: Ability to coordinate and guide teams across insertion and mail operations; steady decision-making during high-volume cycles.Workflow Management: Skilled in sequencing jobs managing SLAs prioritizing critical workstreams and adjusting schedules when the day ...