Client Experience Specialist
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Job Location:
Mobile, AL - USA
Yearly Salary:
$ 35000 - 70000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Description:
Join our dynamic travel team! As a Client Experience Specialist youll help travelers plan and enjoy seamless stress-free trips while working from home with flexible hours.
Responsibilities:
- Provide outstanding client support from inquiry to return.
- Communicate clearly and professionally via phone chat or email.
- Anticipate client needs and ensure smooth travel experiences.
- Gather feedback to improve service quality.
Qualifications:
- Excellent communication and people skills.
- Detail-oriented and dependable with strong follow-up habits.
- Comfortable working independently in a remote environment.
- Passion for helping others and learning about travel.
What We Offer:
- Work-from-home flexibility.
- Mentorship and ongoing training.
- Supportive growth-minded team culture.
- Access to travel industry perks and education.
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
