Emergency Telecommunications Operator Casual
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Job Location:
Sherbrooke - Canada
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
This posting is for multiple hourly casual positions.
The Emergency Telecommunications Operator is a frontline representative determining immediate needs responding to requests for services in emergency and non-emergency situations obtaining and distributing information to ensure appropriate emergency services agencies are dispatched and monitoring police radio transmission.
Key Responsibilities:
First response to incoming 911 Emergency Complaint Administrative and Enforcement Services telephone lines obtains and distributes information monitor radio and telephone transmissions provide clients with advice and direction to appropriate resources and respond to after-hours Help Phone
Receive dispatch and prepare files as well as process complaints and inquiries
Perform data entry into RCMP and Enforcement Services data systems
Add modify remove distribute and respond to CPIC requests
Maintain files/records and monitor building security via camera system
Monitor and update officer status
Qualificationsand Skills:
Post-secondary education or certificate in Emergency Communications and Response and four (4) years related experience preferably working in a policing environment
Proficiency in RCMP software and equipment (PROS CPIC ROADS JOIN CIIDS ROSS)
PROS End Users certification is an asset
Working knowledge of RCMP and Strathcona County policies and procedures criminal code federal and provincial statues municipal bylaws the Canadian legal system and court documents
Strong interpersonal and communication skills (verbal and written)
Ability to maintain a professional image respect confidentiality while exercising judgement and objectivity
Excellent time management and decision-making skills with the ability to multi-task and remain focused under stressful conditions
Ability to work independently as well as part of a team
Conditions of Employment:
Ability to obtain an RCMP Enhanced Reliability Security Clearance
Ability to work flexible shifts
Who We Are:
Strathcona County is a specialized municipality located in the heart of vision is to become Canadas most livable community where our workplace culture and identity are supported by our people plan and values of integrity respect safety fairness and cooperation.
Why Join Strathcona County: (depending on position)
Competitive salary and comprehensive benefits package which includes:
Health and wellness spending account
Employee and family assistance program
Commitment to employee development through internal and external training and development opportunities
Well-being programs and a safety culture focused on physical and psychological health in the workplace
Equivalencies of education and experience may be considered.
This competition may be used to fill future vacancies for similar positions within the next 6 months.
Strathcona County is committed to an inclusive respectful and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.
We thank all applicants for their interest; however only those selected for an interview will be contacted.
Key Skills
- EMR Systems
- Occupational Health Experience
- Basic Life Support
- Primary Care Experience
- Suturing
- Computer Literacy
- Pharmacy Residency
- Spinal Tap Experience
- Nursing
- Gastric Lavage
- Epic
- Addiction Counseling
About Company
Set in the centre of Alberta’s energy and agricultural heartland, Strathcona County is a thriving, successful and vibrant community made up of the urban ar
