Constituent Services Coordinator Constituent Services Division

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About Us

North Carolina State Government is one of the states largest employers with over 76000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies offices and universities each providing important public services.

Eligible state employees are entitled to comprehensive benefits including a variety of leave options professional development opportunities insurance and more. To learn more about the benefits of being a North Carolina state employee visit the N.C. Office of State Human Resources website.

Permanent temporary and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today!

Description of Work

Knowledge Skills and Abilities/Management Preferences

Salary Range: $45926 - $80369

Knowledge Skills and Abilities

• Strong interpersonal and communication skills (written and verbal)

• Ability to manage multiple priorities in a fast-paced environment

• Proficiency in Microsoft Office Suite and CRM systems

• Problem-solving and conflict resolution abilities

This position is designated as Exempt Policy-Making under G.S. 126-5(c)(3) and is considered an at-will appointment.

OSAis the states Fiscal Watchdog. We hold state government and entities that receive public money accountable working on behalf of North Carolinians to eliminate waste fraud and abuse.

This is a full-time position (40 hours per week) withState Benefitsincluding:

• Work-Life Balance:

  • 40-hour work week with flexible schedule options and the ability to earn compensatory time off

  • Generous paid time off each year including:

    • 12 paid holidays per year

    • 1 paid personal observance leave day

    • At least 14 vacation days accrued per year (increase with years of service)

    • 12 paid sick days accrued per year

    • 24 hours paid community service leave

  • Competitive pay and affordable health insurance options

  • NC OSHR: Total Compensation Calculator

• Enrollment in the states pension plan and options for additional supplemental savings

• If you have student loans becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program visit to learn more

Position Details:

• Standard office setting with occasional travel for community events

• Requires flexibility for occasional evening or weekend engagements

• Hybrid policy of 4 days in-office and 1 day remote per week

Minimum Education and Experience

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

A bachelors degree from an appropriately accredited institution and two years of experience related to the area of assignment

OR

An equivalent combination of training and experience

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

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