Board Investigator Program Analyst II Temporary

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About Us

North Carolina State Government is one of the states largest employers with over 76000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies offices and universities each providing important public services.

Eligible state employees are entitled to comprehensive benefits including a variety of leave options professional development opportunities insurance and more. To learn more about the benefits of being a North Carolina state employee visit the N.C. Office of State Human Resources website.

Permanent temporary and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today!

Description of Work

Knowledge Skills and Abilities/Management Preferences

About Us

To provide a solid Human Resource management foundation responsible oversight and creative solutions through a collaborative approach with all stakeholders to maximize the potential of our greatest asset OUR EMPLOYEES.

Description of Work

This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more information on Health Benefits offered visit .

Visit for employment information.

Note: Permanent and time-limited NC State Government employees must separate from their permanent or time- limited position in order to work in a temporary position. All temporaries are limited to one NC State Government temporary assignment at a time.

Individuals hired into a temporary State job must be fully qualified for the job. OSHR supports the Governors Job Ready initiative and seeks to expand a temporarys skill set to enhance their qualifications for State government and private sector jobs. Exposure to an agencys culture process procedures and potential learning opportunities can provide valuable experience to those who may seek permanent employment with the state.

This temporary position is located in Raleigh NC - Wake County.

Job Order Hourly Rate of Pay: $35 (Based on education and/or years of relevant work experience reflected on the application).

This temporary position will be assigned to the North Carolina State Hearing Aid Dealers and Fitters Board. This position is located at 701 Exposition Place NC 27615.

The North Carolina State Hearing Aid Dealers and Fitters Board (NC HaLB) is seeking a part-time (sporadic) Board Investigator to conduct independent consultation and program/project administration of considerable complexity. Work involves consulting with the Board Members the Board Administrator and external clients to the agency. The position has a considerable amount of analysis and interpretation of data in the program area of assignment.

Duties include but are not limited to:

• Board Investigator will be conducting field investigations by reviewing and responding to complaints and compliancy issues interviewing witnesses gathering factual data and summarizing the findings.
• Responding to written email and telephone communications within a timely manner.
• The person in this role will also consult with Board staff and counsel.
• Handling any follow-up assignments from the COI committee Board staff and or Board counsel in a timely manner.
• Monitoring pending investigations and/or settlement agreements to ensure completeness compliance and/or timely performance.
• Overseeing licensees corrective actions in regard to violations.
• Maintaining investigative files keeping them current with information as it is received.
• Protecting the Boards electronic and paper records from unauthorized access and disclosure.
• Complying with the requirements of the NC Identify Theft Protection Act as found in G.S. 75-60 et. seq.
• Providing any other similar services reasonably necessary to assist the Board perform its statutory duties with respect to investigations of complaints. Evaluating compliance with Boards governing statute and administrative rules.
• Reporting findings summarizing the findings of the investigation and submitting the report in pdf to the Boards COI committee.

Effective July 1 2025 candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The Knowledge Skills and Abilities listed within this vacancy announcement will be used only as management preferences and will be used to screen for the most qualified pool of applicants.

Management prefers applicants with the following:

• Demonstrated skill in communicating effectively with program stakeholders.
• Demonstrated ability to establish and maintain positive and effective working relationships with agency personnel officials and the general public.
• Ability to thoroughly learn the principles and practices of public and business administration as it relates to the program area of assignment.
• Demonstrated skill in conducting comprehensive on-site interviews with subjects employers associates references and other individuals to complete investigations.
• Must be able to exercise judgment and discretion in establishing applying and interpreting policies and procedures skill in collecting and analyzing data and information.
• A law enforcement background or licensed private investigator and/or previous work experience in the field of investigations.
• Must have strong computer and organizational skills.
• Must be able to successfully pass a background check.

Minimum Education and Experience

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

Minimum Education and Experience

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelors degree from an appropriately accredited institution and five (5) years of progressive experience related to the area of assignment; or an equivalent combination of training and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

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