Public Safety Dispatcher Supervisor

**This employment opportunity is open to current regular City of Oxnard employees in the Police Department**

The City of Oxnards Police Department is seeking aPublic Safety Dispatcher Supervisor with strong leadership skills to join the team.The successful incumbent will be thoroughly familiar with the Police Departments dispatch procedures; demonstrate a full understanding of all applicable policies procedures and work methods associated with assigned duties; train and supervise lower-level Public Safety Dispatcher positions; and perform related duties as assigned.

DISTINGUISHING CHARACTERISTICS:

ThePublic Safety Dispatcher Supervisoris the supervisory level class and requires prior experience in public safety emergency dispatch. This classification is distinguished from the next lower classification of Public Safety Dispatcher by the performance of supervisory responsibilities and technical expertise.

SUPERVISION RECEIVED/EXERCISED:

General supervision is provided by the Public Safety Communications Manager. Functional supervision is provided by the on-duty Police Watch Commander. Incumbents are required to train and provide functional and technical supervision to Public Safety Dispatchers.

WORK SCHEDULE:

This position works a varied shift schedule including nights weekends and holidays.

Essential Functions:

Includes but are not limited to the following:

• Supervises and participates in the full array of duties assigned to classes in the Public Safety Dispatcher series.

• Receives records and assigns call types and prioritizes incoming calls for law enforcement fire medical emergency and other Department services.

• Dispatches units based on the nature of the call resource availability assigned geographical area and location of the call; monitors unit status.

• Dispatches police personnel to routine and emergency calls and monitors the assigned units to ensure officer safety and additional support needs; provides officers with information regarding suspect identification warrants gang affiliations offender registration license status vehicle registrations.

• Answers incoming business and emergency calls; takes complaints and requests for information from citizens and where appropriate refer calls to appropriate parties.

• Operates teletype and computerized law enforcement information systems to update information or retrieve information in response to officer requests.

• Enters information into the Computer Aided Dispatch system.

• Assists other law enforcement and fire agencies as necessary.

• Assists the Police Watch Commander in various administrative tasks.

• Assists in the development of and application of training for new hires and experienced Dispatchers.

• Involved in collateral assignments and committees that complement the Communications Center such as quality assurance patrol/communications fire/communications technology update projects.

• Plans assigns evaluates and supervises the work of Public Safety Dispatchers to the Communications Center maintaining standards through leadership accountability praise and discipline.

• Participates in the development of policies and procedures and monitors work activities to ensure compliance with established policies and procedures.

• Monitors computer operating systems hardware and network equipment to identify issues and works with outside vendors and technical staff to resolve problems.

• Identifies training needs coordinates and oversees the training program and works with trainers to overcome trainee deficiencies.

• Performs and directs communication activities in routine and emergency situations resolving operational conflicts between personnel and service recipients at the field level.

• Determines priorities and performs multiple tasks simultaneously in a fastpaced highstress emergency work environment.

• Performs other related duties as required.

Minimum Qualifications

The following are minimum qualifications necessary for entry into the classification:

• Associates of Arts/Science degree or the completion of 60 semester units from an accredited college or university. (Must be attached to your application)

• Possess the equivalent of four (4) years of Public Safety Dispatcher experience
• Highly preferred experience as a Communications Training Officer

• Possession of or the ability to obtain a valid class C California drivers license
• Public Safety Dispatcher Supervisory Certificate issued by the California Commission on Peace Officer Standards and Training (POST) within twelve (12) months of hire
• Current City of Oxnard Police Department Employee

• Must have an overall Successful Performance rating on all performance evaluations for the past two (2) years
• No disciplinary action greater than a LOR in the past two (2) years
• Applicants must be willing and able to work any shift assignment including 12 hour shifts with an 8 hour payback every other week with rotating shifts holidays weekends and overtime as required.
  
  

General Information

The selected candidate must pass a thorough background investigation.

APPLICATION PROCESS:(subject to change)

• January 7 2026:Launched on NeoGov

• Januaryhrs.:Deadline to submit NEOGOV/GovernmentJobs online application and 10 copies of your resume to Gaye Lynn Ward

• Week of February 9 2026:Interviews

Your application may be rejected as incomplete if you do not include the relevant information in the online application and include the information only on the resume. Applications and/or Supplemental Questionnaires that state see my resume or see my personnel file are considered incomplete and will not be accepted. Cover letters and/or optional resumes are not accepted in lieu of a completed application.

The list of qualified candidates established from this recruitment may be used to fill other full-time part-time and temporary assignments. There is currently one (1) full-time vacancy within the Police Department.

NOTE:For most positions the City of Oxnard relies on office automation (Microsoft Office/Google) and web-based enabled tools therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.

Regular and reliable attendance effective communication skills and development of effective working relationships are requirements of all positions.

Employees are required to participate in the Citys direct deposit plan and are paid on a bi-weekly basis.

This position requires a 12 month probationary period.

Pursuant to California Government Code Section 3100 all public employees are required to serve as disaster service workers subject to such disaster service activities as may be assigned to them.

EQUAL OPPORTUNITY: The City of Oxnard is an Equal Opportunity Employer and welcomes applications from all qualified applicants. We do not discriminate on the basis of race color religion sex national origin age marital status medical condition disability or sexual orientation.

REASONABLE ACCOMMODATION:The City of Oxnard makes reasonable accommodation for individuals/people with disabilities. If you believe you require special arrangements to participate in the testing process you must inform the Human Resources Department in writing no later than the filing date. Applicants who request such accommodation must document their request with an explanation of the type and extent of accommodation required.

LEGAL REQUIREMENT: On the first day of employment new employees must provide proof of citizenship or documentation of legal right to work in the United States in compliance with the Immigration Reform and Control Act of 1986 as amended. The City participates in E-Verify and will provide the federal government with your Form I-9 information confirms that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify please contact DHS. you have any questions regarding this recruitment please contactAnnette Adams at