Security Supervisor Outdoor Shopping Mall

Milton - Canada

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Department:

Security

Job Summary

Description

Securitas CanadaLimitedis one of Canadas largest providers of security services and a leader within our industry. Over 8000 employees provide security services to thousands of public and private customers large and small across all sectors and is the second largest provider of security services globally. We have business operations in 45 markets and capabilities spanning from guarding to tech-enables provide Integrated Guarding Remote Guarding Mobile Guarding Onsite Guarding Investigative Services and Technology Services.

This position is for an active open vacancy. Posting will be removedoncefilled.

We areseekinga professional and reliableSecurity Site Supervisorto lead daily security operations at an outdoor mall in Halton is afull-timerole responsible for overseeing site security activities supervising a team of at least3-6 staff conducting patrolsoverseeing public safetyand security systems andmaintainingaccuratereports and logs while supportingboth luxury and non-luxury retail stores within an outdoor environment

The ideal candidate has experience working within the public sector anddemonstratesstrong leadership communication and customer service skills along with training in de-escalation and conflict management and a commitment tomaintaininga safe secure and welcomingshopping environment.

Position Overview:

Location:Halton Hills ON

Shift:Friday to Tuesday 1300-2100hrs

PayRate:$22.04/hr

RESPONSIBILITIES:

Supervision & Leadership

Supervise and direct security guards during assigned shifts
Provide on-the-job coaching guidance and performance feedback
Ensure adequate staffing levels and coverage across the property
Conduct shift briefings and debriefings

Security Operations

Monitor and patrol the outdoor mall property to deter theft vandalism and unsafe activity
Ensure security coverage for common areas parking lots events and peak traffic times
Enforce mall rules policies and procedures in a professional and customer-focused manner
Ensure proper access control and crowd management during events or high-traffic periods

Incident Management

Respond to incidents including medical emergencies disturbances theft lost children and property damage
Take control during emergencies and coordinate response efforts
Liaise with police fire EMS and mall management as required
Complete accurate incident reports and follow-up documentation

Customer Service

Act as a visible and approachable presence on the property
Assist customers and tenants with inquiries directions and concerns
De-escalate conflicts using strong communication and conflict-management skills

Administrative Duties

Complete daily logs reports and shift summaries
Report hazards maintenance issues and safety concerns to management
Assist with investigations and evidence handling when required
Ensure compliance with company mall and regulatory standards

QUALIFICATIONS:

Valid Ontario Security License
Valid First Aid and CPR Certification
Minimum of 2 years experience supervising security teams (3-6 staff) in thepublic sector. Strong preference for those that have experience in a shopping centre/mall environment.
Strong understanding of security protocols and procedures including emergency response conflict resolution and de-escalation tactics
Proficient in Microsoft Office applications including Word Excel and Outlook
Strong leadership communication and customer service skills
Knowledge of security systems visitor management protocols and facility patrols
Ability tomaintainaccuratereports logs and documentation
Team player committed to a safe secure and welcomingshopping environment

Securitas Canada celebrates diversity and we welcome and encourage applications from the four designated groups: namely womenIndigenouspeople visibleminoritiesand persons with disabilities.Accommodations are available for applicants with disabilities throughout the recruitment process.We value diversity and inclusion and encourage all qualified people to apply.

Thank you to all that. Those selected for an interview will be contacted.

Securitas Canada does not ask for money or bank account or other sensitive financial information upfront or within job ads including public job boards during the application process

Further Information about the Company:

#AF-CanadaGTSO

Required Experience:

Manager

DescriptionSecuritas CanadaLimitedis one of Canadas largest providers of security services and a leader within our industry. Over 8000 employees provide security services to thousands of public and private customers large and small across all sectors and is the second largest provider of security s...