Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager youll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe efficient and of a high quality and taking on a number of projects across our network to drive productivity.
This position is based in the Munich area (home site) and will support two Amazon XL (AMXL) delivery station locations as third-party logistics (3PL):
HUC1 (Munich Germany)
HSZ2 (Linz Austria)
Key job responsibilities
- Create oversee and drive a culture of safety and wellbeing
- Analyse and implement changes to keep quality and productivity at a consistently high level
- Oversee projects to streamline processes optimise productivity and increase quality of service for customers within your area of responsibility
- Analyse shift performance against relevant business objectives and put in place actions to improve our operational excellence
- Work collaboratively with management-level colleagues to standardise shift practices
A day in the life
Youll work on a shift pattern at one of our sites making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. Youll also oversee process improvements within your area and drive implementation. A typical day is varied including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. Youll also be a role model and mentor to new managers.
About the team
Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items but we unpack assemble and install them and take away old items where needed. With a focus on safety productivity and innovation were changing the way customers buy and receive large goods for the better.
We have ambitious plans to expand our specialist fulfilment centres and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts most of us work during the day. Our team is made up of people across operations supply chain business intelligence and programme management and everyone plays a crucial role in growing this part of the business.
- Bachelors degree or Advanced degree
- Experience in people management
- Experience working and communicating with multiple stakeholders C-level executives and cross-functional teams
- Experience using data to influence business decisions
- Experience in English-language communication skills both written and verbal
- Knowledge of Lean Six Sigma and Kaizen techniques
- Experience within a distribution center logistics or manufacturing environment
- Experience working with the MS Office suite (Word Excel Outlook) in a professional environment
- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above wed love to hear from you.
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