Service Technician

Regina - Canada

Yearly Salary: $ 53800 - 80600

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Value Proposition

As a leading partner in healthcare Medline Canadas sole purpose is Together Improving Care this means being deeply committed to the health and well-being of our customers employees partners and our communities. We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians coast-to-coast.

Compensation is only one part of the Employee Value Proposition that Medline Canada offers our employees. As part of our mission we offer one of the most competitive and engaging employee experience programs in Canada which includes:

Collaborative work environment with highly engaged employees
Market competitive compensation and benefits plan including LTD & Insurance
Annual Employee Appreciation Week
Paid vacation and personal days
Lifeworks Employee Assistance Program (EAP) Resources supporting mental physical family and financial well-being
Career growth and training programs
Open communication with Senior Leaders
Tailored incentives for eligible employee groups such as home office reimbursement and Sylvan Learning Centre credit
Employee referral program
Education support programs
Fitness subsidy
Recognition programs
Social activities
And much more

Job Description Summary

This position is responsible to ensure that customers on-site dental equipment is operating properly. Work mainly focuses on troubleshooting and repairing of equipment as well as supporting the installation of equipment and the sales of maintenance contracts.

Job Description

Maintain a high level of client service by

Responding promptly to service requests
Following through on commitments to customers and internal colleagues
Listening to customer issues
Communicating client service information with the Sales Representatives and the Service Coordinators
Completing work orders
Maintaining appropriate tools supplies and parts within vehicle

Maintain client equipment by

Documenting equipment issues and completed repairs
Diagnosing equipment issues and arranging for required parts supplies or tools
Communicating equipment issues and recommended repairs to the customers
Adjusting repairing or calibrating equipment based on manufacturers specifications
Following through on maintenance contracts

Supports new equipment installations by

Providing follow up support within committed timelines
Verifying equipment is set to manufacturers specifications
Selling maintenance contracts

Maintain a safe and respectful environment by

Reporting incidents injuries or near misses
Conducting oneself in accordance with Sinclairs policies
Participating in ongoing educational programs
Dental Equipment Manufacturer certification training a huge asset
Certification Diploma or Degree in mechanical electrical small machine repair etc. is an asset
Minimum of 3 years experience repairing equipment
Experience in mechanical electrical electronic pneumatic hydraulic and/or plumbing

Skills

Excellent customer service skills
Aptitude for problem solving
Able to prioritize and organize work schedule with limited supervision
Strong verbal and written communication skills

The anticipated salary range for this position:

$53800.00 - $80600.00 Annual

English is required due to the scope of the role.

This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

Medline Canada Corporation is proud to be an equal opportunity employer.

About Medline Canada

Medline Canada stands at the forefront of healthcare providing expertise and a breadth of solutions for every care setting. With 550 employees including 100 dedicated sales and clinical professionals and eight distribution centres located coast-to-coast Medline Canada is proud to serve the entire continuum of care.

Our Commitment to Diversity and Inclusivity

Medline Canada is committed to diversity and inclusivity and we encourage applications from members of groups that have been historically disadvantaged and marginalized including First Nations Metis and Inuit peoples Indigenous peoples of North America racialized persons/persons of colour and those who identify as women persons with disabilities and LGBTQ persons.

Our commitment to Accessibility

Medline Canada is committed to the principles of the accessibility in Canada. We endeavor to make our recruitment assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process please contact

All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.

Required Experience:

Value PropositionAs a leading partner in healthcare Medline Canadas sole purpose is Together Improving Care this means being deeply committed to the health and well-being of our customers employees partners and our communities. We employ a diverse group of top talent focused on growing and making a...

Collaborative work environment with highly engaged employees
Market competitive compensation and benefits plan including LTD & Insurance
Annual Employee Appreciation Week
Paid vacation and personal days
Lifeworks Employee Assistance Program (EAP) Resources supporting mental physical family and financial well-being
Career growth and training programs
Open communication with Senior Leaders
Tailored incentives for eligible employee groups such as home office reimbursement and Sylvan Learning Centre credit
Employee referral program
Education support programs
Fitness subsidy
Recognition programs
Social activities
And much more