Associate Bursar Fee Administrator, Bursar Office UTK

Knoxville, TN - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Description

The Associate Bursar Fee Administrator provides leadership and oversight for the institutions tuition and fee assessment processes. This role is responsible for the accurate setup approval posting and reconciliation of all student fees within the student information system. Working closely with academic units auxiliary services Finance and IT the Associate Bursar ensures that fee structures are transparent compliant and aligned with institutional policies. The position plays a critical role in safeguarding revenue integrity preventing billing errors and enhancing the student financial experience through accurate and timely assessments.

Responsibilities

Lead the planning configuration and ongoing management of student information systems (SIS) cashiering systems and payment platforms.

Oversee the accurate setup of tuition and fee structures billing cycles and payment plan options each term.

Direct system testing and upgrades ensuring functionality accuracy and minimal disruption to operations.

Coordinate system testing and upgrades validating data accuracy and system functionality before deployment.

Manage user roles access levels and permissions within the bursars systems ensuring compliance with institutional policies and regulatory requirements (FERPA PCI-DSS etc.).

Monitor system activity and audit logs to safeguard sensitive student financial data.

Partner with IT security teams to implement and maintain cybersecurity best practices.

Work with campus partners (IT Financial Aid Registrar Finance) to ensure seamless integration of systems and data flows.

Provide training and technical support to bursar staff and student services personnel on system use and reporting tools.

Assist in policy and procedure development related to system functionality reporting standards and data security.

Lead or participate in projects to implement new tools automation or reporting capabilities.

Qualifications

Required Qualifications

Education: Bachelors degree in Information Systems Business Administration Finance or related field

Experience: 7 years of experience in student financial services bursar operations or higher education finance with significant exposure to systems and reporting functions.

Knowledge Skills Abilities: Demonstrate experience with student information systems (e.g. Ellucian Banner Oracle TouchNet Argos). Strong understanding of data security FERPA and PCI compliance requirements. Proficiency with reporting tools (e.g. Cognos Tableau SQL Excel). Strong problem-solving analytical and project management skills.

Preferred Qualifications

Education: Masters Degree

Experience: Prefer 10 years related experience in reconciliation compliance and fee waiver experience in Higher Education in addition to payment processing experience. Considerable knowledge of federal state and university rules and regulations.

Knowledge Skills Abilities: Functional expertise in bursar/student accounts processes; Strong system and data analysis skills; Ability to translate functional needs into technical requirements; High attention to detail and data accuracy; Strong problem-solving and process-improvement mindset; Ability to manage multiple priorities and deadlines

Work Location: University of Tennessee Knoxville. This position is in-person.

Compensation and Benefits:

UT market range: $85000 $95000

Anticipated hiring salary: $90000/per year Find more information on the UT Market Range structure here Find more information on UT Benefits here

Application Instructions:

Resume

Cover Letter (optional)

List of no more than 3 references

Required Experience:

DescriptionThe Associate Bursar Fee Administrator provides leadership and oversight for the institutions tuition and fee assessment processes. This role is responsible for the accurate setup approval posting and reconciliation of all student fees within the student information system. Working close...