Summary
About usJob Description
Your opportunity
To developthestoresturnover bymanagingthe sales teamexpandingthecustomer-base andestablishingcustomerloyaltyemployingBalenciagassalesstrategyandimage.
How you will contribute
Store sales management: business report follow-up and application of procedures till supervision sales support;
Day-to-day management of the team (individual and group coaching refocusing interview) and weekly and monthly meetings;
Development of customer portfolio: winning new customers building a network following up CRM handling disputes;
Personnel management: management of schedules uniforms analysis of human and material needs recruitment interviews and induction of new recruits (introduction product training monitoring assessment);
Guarantee the respect of the Retail Excellence program;
Feedback (results quality) improvement proposals and action plans;
Positioning and presentation of collections in accordance with the Merchandising policy;
Analysis and follow-up of all sales and budget indicators;
Participation in inventories according to procedure and search for differences;
Follow-up and control of stock statuses management of restocking;
Management of repairs and rework;
Assuring the management of the after sales service of the corners;
Who you are
You have significant experience in team management in store management and in the sale of luxury products;
You have good social skills and a very good ability to listen a strong sense of responsibility;
You are willing and responsive;
You are service-oriented and persuasive;
You must have a customer portfolio and know local customers;
You have a good knowledge of IT tools and a keen sense of product and fashion culture;
You have worked in a fast past environment;
Your English and Dutch must be fluent
Why work with us
This is a fabulous opportunity to join the Balenciaga adventureand to actively contribute to the development of the business bybecoming part of a thriving Atelierin a global Luxury Groupthat offersendlesspossibilities to learn and grow.
Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Diversity Commitment
Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender age nationality culture disability sexual orientation - enriches the workplace and our client experience. As an Equal Opportunity Employer we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.
Job Type
Fixed Term (Fixed Term)Start Date
Schedule
Full timeOrganization
Balenciaga Netherlands B.V.Required Experience:
Manager
As a world-class Luxury group, Kering promotes a modern and sustainable luxury at the service of creation that translates into unique and authentic experiences.