The Sales and Parts Clerk play a key role in supporting customers maintaining inventory accuracy and ensuring smooth daily operations. This position combines customer service sales support and parts management making it ideal for someone who enjoys a fastpaced environment and interacting with a wide range of customers. - Greet customers assess their needs and provide knowledgeable assistance with parts products and services
- Process sales transactions accurately using the pointofsale system
- Provide product recommendations and upsell when appropriate
- Respond to customer inquiries by phone email or in person
- Maintain a clean organized and customerfriendly sales area
- Identify source and order parts based on customer or technician requests
- Receive inspect and stock incoming parts shipments
- Track inventory levels and assist with cycle counts and audits
- Maintain accurate records of parts usage returns and special orders
- Ensure parts are properly labeled stored and easily accessible
- Prepare invoices work orders and related documentation
- Coordinate with service technicians to ensure timely availability of parts
- Assist with merchandising pricing updates and promotional displays
- Follow company policies safety procedures and quality standards
- High school diploma or equivalent
- Previous experience in retail parts or customer service preferred
- Basic mechanical or product knowledge (industryspecific knowledge is a plus)
- Strong communication and interpersonal skills
- Ability to multitask and stay organized in a busy environment
- Comfortable using computers POS systems and inventory software
General Physical Demands These reflect the physical exertion commonly required in parts handling roles: Standing and walking for extended periods while assisting customers or working in stock areas Sitting occasionally for computer work order entry or inventory tasks Reaching handling and grasping parts tools and inventory items frequently Lifting & Carrying Requirements Lifting and carrying boxes parts and supplies often 1025 lbs and sometimes up to 50 lbs. Ability to communicate fluently with customers and co-workers
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OverviewThe Sales and Parts Clerk play a key role in supporting customers maintaining inventory accuracy and ensuring smooth daily operations. This position combines customer service sales support and parts management making it ideal for someone who enjoys a fastpaced environment and interacting wit...
The Sales and Parts Clerk play a key role in supporting customers maintaining inventory accuracy and ensuring smooth daily operations. This position combines customer service sales support and parts management making it ideal for someone who enjoys a fastpaced environment and interacting with a wide range of customers. - Greet customers assess their needs and provide knowledgeable assistance with parts products and services
- Process sales transactions accurately using the pointofsale system
- Provide product recommendations and upsell when appropriate
- Respond to customer inquiries by phone email or in person
- Maintain a clean organized and customerfriendly sales area
- Identify source and order parts based on customer or technician requests
- Receive inspect and stock incoming parts shipments
- Track inventory levels and assist with cycle counts and audits
- Maintain accurate records of parts usage returns and special orders
- Ensure parts are properly labeled stored and easily accessible
- Prepare invoices work orders and related documentation
- Coordinate with service technicians to ensure timely availability of parts
- Assist with merchandising pricing updates and promotional displays
- Follow company policies safety procedures and quality standards
- High school diploma or equivalent
- Previous experience in retail parts or customer service preferred
- Basic mechanical or product knowledge (industryspecific knowledge is a plus)
- Strong communication and interpersonal skills
- Ability to multitask and stay organized in a busy environment
- Comfortable using computers POS systems and inventory software
General Physical Demands These reflect the physical exertion commonly required in parts handling roles: Standing and walking for extended periods while assisting customers or working in stock areas Sitting occasionally for computer work order entry or inventory tasks Reaching handling and grasping parts tools and inventory items frequently Lifting & Carrying Requirements Lifting and carrying boxes parts and supplies often 1025 lbs and sometimes up to 50 lbs. Ability to communicate fluently with customers and co-workers
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