Medical Value & Health Info Tech (MVHIT) Manager Chicago IL

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Lets do this. Lets change the this vital role you will secure coverage for our brands and to support patient a dynamic healthcare environment the organization recognizes the increasing importance of Integrated Delivery Networks (IDN) within the U.S. Healthcare system. As a result the team is focused on developing and executing strategies for the IDN customer segments. This new position is a unique and highly visible opportunity to help build a path forward for our organization in terms of tapping into the constantly evolving IDN segment and Implementation Science.

The MVIS will support and educate accounts using MAC-approved materials related to Electronic Health Records (EHR) supporting multiple therapeutic areas of interest to Amgen. This position will be responsible for directly managing prioritized accounts within their regional geography. They will advise the director and senior manage with the development of the strategy messaging tools & resources to harness the organized potential of IDNs and/or health systems within the EHR space. Medical Value Health IT Liaison (MVHIT) will educate heath system in leveraging EHR-platforms to facilitate the evolution of care from a reactive episodic based care model. Relevant functionalities include clinical decision support consistent with evidence-based guidelines for identify (reporting tools) evaluating (alerts order-sets) and engaging at-risk patients (e.g. patient portals and reminders) and/or health systems within the EHR space.

This position will work closely within the Medical Value and Access team MSLs and cross-functional partners to use population health strategies and value-based initiatives to support organizations whose goals are to deliver value through quality improvement care management and patient engagement.

This is an enterprise role working across all prioritized Therapeutic Areas of Interest: Cardiology Renal and Metabolic (CRM) Oncology Immunology and Rare Disease. The main focus of this role is to educate these customers about health information technology (HIT) systems including electronic health records (EHR) to enhance diagnosis treatment and patient management with tools that enable for example clinical workflows patient stratification and patient activation and outcomes at the point of care.

Responsibilities

Work with cross-functional medical and commercial account teams to gather EHR customer insights and assess opportunities

Manage the customer accounts prioritization process for the MV Health IT Liaisons

Contribute to the development of scalable EHR-enabled tools and resources in relation to key therapeutic areas

Deliver insights related to EHR objectives to key internal partners to help inform strategic decisions

Deliver education on EHR reporting and clinical decision support tools to support health system initiatives

Conduct regular meetings with customers to provide appropriate Health IT-related education

Create and complete key account plans for how to navigate the customer landscape plus complete key initiatives

Effectively assist through training and communication MSLs and KAMs on MVHIT and EHR programs and resources and provide support to field staff to address questions

Confidently engages customers in a field facing capacity using appropriate methods and MAC approved materials/messaging

Demonstrates effective use of CRM tool to run territory schedule and call documentation

Support cross-functional workstreams to support business initiatives as requested for identified accounts contributing strategic insights on care management evolution quality and care initiatives and HIT implementation

Provide feedback and support on targeting strategies Key Performance Indicators and POAs

50% travel may be required