Product Optimization Specialist

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profile Job Location:

Ottawa - Canada

profile Monthly Salary: $ 42000 - 63000
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.

How Will You Make an Impact

Are you someone who thrives in a fast-paced environment and is dedicated to delivering exceptional customer satisfaction We have an exciting opening for a Product Optimization Specialist to join our Encompass Third Party North American team! In this position you will play a crucial role in enhancing the customer experience by facilitating on-demand sourcing among other responsibilities. This position requires versatile skills and the ability to rely on previous experience and judgment to effectively accomplish assigned tasks.

What Will You Do

  • Perform the various activities associated with product sourcing and part number creation via the WebReq Sourcing Application for both U.S. and Canada.
  • Collaborate with suppliers and customers including problem resolution regarding their sourcing request.
  • Validate and enter appropriate discounts with suppliers during part creation including customer specific discounts.
  • Create new suppliers within internal Mainframe when requested by customers or the Commercial Team.
  • Manage and triage multiple email inboxes (internal and customer-facing).
  • Part Maintenance using PDH including:
    • Update QSU/UU
    • Discontinue/Sub parts
    • Create VMAs and VPAs
    • Duplicate part clean up
    • CCP code clean up
    • VMA clean up
  • Identify Vendor Duplicates and Vendor Consolidation Opportunities
    • Work with the Supplier Account Team on Consolidation of suppliers and their associated parts while maintaining content

How will you get here

Education:

  • High school diploma/equivalent required or 3 years of equivalent work experience.
  • Bachelors degree preferred
    • 3 years experience in general business is a plus.

Knowledge Skills Abilities:

  • Ability to handle and resolve issues verbally or electronically.
  • Effectively prioritize multiple projects and tasks to meet deadlines.
  • Attentiveness to accuracy and detail.
  • Ability to work independently and in a team environment.
  • Excellent organizational skills analytical capacity and attention to detail.
  • Strong customer service focus including dispute resolution.
  • Exceptional interpersonal skills including written verbal and effective listening.
  • Proficient in Microsoft Office applications.
  • Knowledge of Mainframe AS400 Cognos PowerBI and Smartsheets is a plus.
  • Ability to lead through adverse ambiguous and/or stressful situations with integrity.

Compensation

The salary range estimated for this position based in Canada is $42000.00$63000.00.


Required Experience:

IC

Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionAs part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make...
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Key Skills

  • Sales Experience
  • Marketing
  • Customer Service
  • Communication skills
  • Military Experience
  • Retail Sales
  • Product Demos
  • Customer Support
  • Product Management
  • Product Development
  • Unity
  • Microscopy

About Company

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Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more

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