Junior Associate Director, Nexus, Investor Delivery
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Assist Associate Director in oversight of the Investor Delivery team in daily operations and quality client service with the guidance of MUFGs core values of Trust Challenge & Empowerment Passion for Clients and Openness and Honesty.
- Guide team in deliverables while ensuring adherence to company and department policies and procedures relating to Investor Delivery responsibilities.
- Responsible for supporting daily Investor Delivery client communications client/investor queries review and oversight of fund/client activity for the period ensuring resources are allocated appropriately to complete deliverables within SLAs.
- Support management in addressing any sensitive or escalated queries/concerns from Clients Investors Fund Managers or internal MUFG Departments adhering to high-quality standards.
- Support team with training and support Associate Director with individual performance assessments and development as requested. Foster a professional environment of encouraging personal and professional development.
- Ensure professional productive and collaborative communication within the team firm and with external parties leading by demonstrating professional and positive communication collaboration support and an inclusive team culture.
- Support management with driving departmental initiatives projects risk mitigation strategies.
#LI-Hybrid
Qualifications :
- Diploma or bachelors degree preferably in a business-related field or related experience
- 3 years experience in financial services fund administration asset management banking or client service
- A demonstrated ability to solve complex problems and provide guidance assistance and training is expected.
- Existing client/customer service experience would be ideal
- Knowledge of Investor Services processes and related functionalities
- Demonstrate business logic and risk adverse approach to processes.
- Demonstrate team leadership experience in Investor Services fund administration or relevant industry
- Computer skills with strengths in Microsoft Office products. Proficiency with Microsoft Excel would be an asset.
Additional Information :
At MUFG Investor Services we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and stay connected to their team and our culture. When we make Hybrid Working plans we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.
MUFG Investor Services provides all of its employees with an extremely attractive compensation addition to base salary there is a group medical insurance scheme group pension scheme reimbursement of professional subscriptions paid holidays and assistance towards gym memberships.
We thank all candidates for applying; however only those proceeding to the interview stage will be contacted. If you are contacted for a job opportunity please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience.
MUFG is an equal opportunity employer.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Program assessment
- FDA Regulations
- Manufacturing & Controls
- Program Evaluation
- budget forecast
- Research Experience
- Operations Management
- Research & Development
- Strategic Planning
- Contract Management
- Leadership Experience
- negotiation
About Company
Were more than just fund administration. Our offerings include a scope of solutions not historically provided by asset servicing companies. From fund financing to subscription lines of credit, securities lending, foreign exchange (FX) services, consulting services and beyond, we help ... View more
