Learning and Development Manager AI Business

Prolific

Prolific isnt just enabling AI innovation were redefining it. While foundational AI technologies are becoming commoditized Prolifics human data infrastructure provides the high-quality diverse data required to train the next generation of AI models. Through our platform we empower researchers and companies to access a global ethically curated participant base ensuring cutting-edge AI research and training grounded in inclusivity and precision.

The Role

AsLearning & Development Manager AI Business you will own the learning system that keeps our AI Services teams effective as task complexity scale and scrutiny increase. Prolific supports everything from data labelling and red-teaming to complex evaluations of model behaviour and AI safetyand this role ensures our people understand both the how and the why behind this critical work.

You will design scalable learning paths assessments and certification systems that shorten ramp time improve quality and consistency and keep our global delivery teams aligned with evolving client research and safety requirements.

What Youll Be Doing

• Own the end-to-end learning ecosystem for AI Services defining curricula and learning paths across roles levels and workflows.
• Design and scale onboarding upskilling and certification programmes that reduce time-to-proficiency and support consistent delivery across regions.
• Translate quality data error trends policy updates and client or researcher feedback into targeted training and rapid-response modules.
• Design assessments and certifications that reflect real task complexity including simulations calibration exercises and scenario-based evaluations.
• Define and track L&D metrics such as ramp curves post-training quality deltas and recertification outcomes using data to continuously improve impact.
• Partner with Quality Operations Research and AI Safety teams to ensure training reflects current standards expectations and escalation paths.
• Ensure all training content aligns with Prolifics commitments to participant welfare research integrity and responsible AI.

What Youll Bring to the Role

• 57 years of experience in Learning & Development Training or Enablement ideally within tech AI research operations or trust and safety environments.
• Proven experience building and scaling training programmes for large distributed operational or service teams across multiple regions.
• Strong instructional design skills for complex high-judgement work including policy-heavy safety-critical or research-grade workflows.
• Comfort using operational and quality data to prioritise learning needs and measure training effectiveness.
• Experience designing assessments that go beyond basic quizzes such as work samples simulations and calibration-based evaluation.
• A collaborative approach with a track record of partnering with Operations Quality Product and Research teams to drive measurable improvements.
• Clear written and verbal communication skills with the ability to translate complex requirements into practical accessible training.
  
  
  Even Better if you have:
• Experience with AI/ML workflows data labelling trust and safety research operations or human evaluation of AI systems.
• Familiarity with AI safety ethics or compliance frameworks.
• Experience working in a high-growth product-led environment.

Why Prolific is a great place to work

Weve built a unique platform that connects researchers and companies with a global pool of participants enabling the collection of high-quality ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate nuanced and aligned AI systems.

We believe that the next leap in AI capabilities wont come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure Prolific is positioning itself at the forefront of the next wave of AI innovation one that reflects the breath and the best of humanity.

Working for us will place you at the forefront of AI innovation providing access to our unique human data platform and opportunities for groundbreaking research.

Join us to enjoy a competitive salary benefits and hybrid working within our impactful mission-driven culture. At Prolific our compensation packages for eligible roles include base salary equity and benefits. Many roles also include the opportunity to earn a cash variable element such as a bonus or commission. Each job posting shows a salary range that reflects the minimum and maximum target for new hires based on the roles location as well as your skills experience and relevant education or training. Your recruiter will also be happy to share the specific salary range for your preferred location during the hiring process.

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By submitting your application you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolifics Candidate Privacy Notice explains what personal information Prolific may process where Prolific may process your personal information its purposes for processing your personal information and the rights you can exercise over Prolific use of your personal information.