Maintenance Technician Located within King County

Invitation Homes is a fast-paced evolving company offering high-quality homes for lease in desirable neighborhoods across America. As the nations premiere home leasing company we own lease and operate approximately 80000 properties ensuring a move-in ready living space that provides a clean safe and functional home for our residents.

The market teams include our Leasing and Property Management teams as well as our Rehab Turns & Maintenance professionals. Together our talented teams create excellent resident experiences from the time the resident moves in to the home throughout the duration of their lease and during their transition as they move out. Our teams work hard to create and maintain high-quality homes and ensure potential residents are presented with a rental property they cant refuse!

We are seeking candidates with a drive to excel in our thriving organization. We are looking for professionals who are ready to join our work-family provide excellent service to internal and external customers and embrace our fast and friendly approach. As the single-family home rental industry is quickly evolving we are looking for dedicated learners who are passionate to serve our residents and maintain top-quality homes. Apply today! Were looking forward to getting to know you!

Job Summary

The Maintenance Technician is an important role with direct contact with our residents providing a top-notch customer experience while responding to maintenance needs for the companys portfolio of single-family homes. This position is assigned a company vehicle and will travel between homes as assigned delivering timely and professional service to residents.

Essential Job Duties and Responsibilities

• Respond promptly and professionally to maintenance service requests

• Provide excellent customer service to prospective and current residents and promote a quality living experience for all residents

• Perform ProCare visits periodically throughout residents lease term to perform preventive maintenance and repairs across multiple trade categories (e.g. HVAC electrical plumbing swimming pool carpentry sheetrock exterior structural and appliances) in order to reduce future reactive maintenance service requests

• Complete general property condition assessments (GPCA) at all property visits and submit alerts to property management for items that require immediate attention

• Understand and review Technician-specific reports/scorecards to identify opportunities for improvement

• Provide continuing education to residents regarding important maintenance topics such as resident maintenance responsibilities resident bill backs no-show charges etc.

• Perform repairs to vacant properties while they are on-the-market or during the turn process

• Properly utilize and care for company supplied tools materials and vehicles

• Perform other duties as assigned

Education and/or Experience

• High School diploma or equivalent

• Minimum one year of previous experience in property management maintenance other building maintenance or related experience is required

Skills/Specialized Knowledge

• Excellent customer service and interpersonal skills; ability to relate to others and defuse situations involving angry or difficult people

• Strong organizational and time-management skills; ability to set manage and consistently meet goals and deadlines

• Knowledge of federal fair housing laws and any applicable local housing provisions

• Ability to read write and understand English

• Ability to use a personal computer iPad Yardi Work Order module or other computer tracking systems

• Professional verbal and written communication skills; ability to effectively communicate with a diverse workforce

• Ability to perform basic mathematical functions

• Ability to multi-task

• Ability to make quick and effective decisions and analyze and resolve problems

• Ability to work in a fast- paced ever changing environment; must be adaptable and flexible

• Ability to maintain confidentiality

• Ability to drive an automobile

Licenses or Certifications

• Current drivers license and automobile insurance required

• Licenses and/or certification as required by state law

• The following certifications are preferred but not required:

  • OSHA 10

  • EPA Certification Type I and II

  • HVAC Certification

  • CPO certification (pool)

Other Requirements

• Ability to be at work on a regular and consistent basis; Overtime may be required for this position.

• Must maintain professional appearance and comply with prescribed uniform and appearance policy

• Must comply with all safety regulations including the use of back brace safety goggles and gloves when appropriate

• Ability to work weekends and non-traditional holidays if needed

• Must be reachable via phone except during approved time off

• Must provide basic hand and power tools

• Extensive travel within assigned portfolio required

Physical and Mental Demands

• Standing walking and/or sitting for extended periods of time

• Frequent climbing reaching and use of fingers

• Moderate stooping kneeling crawling pushing pulling lifting talking and hearing

• Sustains substantially recurring movement to fingers hands wrists legs and feet

• Ability to lift and/or move an excess of 50 pounds or more

• Ability to use standard maintenance equipment

• Ability to operate assigned equipment and vehicles

• Ability to verbally communicate to exchange information

Work Environment

• Indoor and outdoor field environment

• Exposure to atmospheric conditions

• Travel from site to site

• Work and/or walk on various types of surfaces

Salary Range

Compensation and Benefits

To attract and retain top talent were pleased to offer competitive compensation and benefits including:

• Annual bonus program

• Health dental vision and life insurance

• Long-term and short-term disability insurance

• Generous paid time off plans include vacation accrual sick time standard holidays and floating holidays

• 401(k) with company matching contributions

• Awesome work environment with casual dress

• Team events and gatherings (Pre- and Post-Covid)

Invitation Homes is an equal opportunity employer committed to fostering a diverse inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or any other factor protected by applicable federal state or local law. If you have a disability or special need that requires accommodation please contact us at .

To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.