Inside Sales Specialist

Who We Are:

At RJ Young we provide business technology solutions that empower people to work smarter. For over 70 years weve been a trusted partner to small businesses organizations and large enterprises boosting performance through office technology expertly managed IT services smart security systems and unified communications.

With a team of more than 700 professionals in 29 locations across the Southeast we deliver responsive service with a local touch. At the core of everything we do are our values: honoring our people supporting our customers and promoting the communities we serve.

Every product and service we offer is backed by ourWe Make It Right Guarantee.

Why RJ Young

At RJ Young we believe our people are our greatest asset. We offer a collaborative professional environment where employees are supported challenged and given opportunities to grow. We are committed to diversity equity and inclusion and provide equal employment opportunities to all employees and applicants.

Whats The Opportunity

As an Inside Sales Specialist youll play a critical role in our sales process by engaging with prospects at the earliest stages. Youll handle inbound inquiries perform outbound outreach and ensure qualified leads are delivered to our Account Executives with accurate and thorough information.

What Will You Do

• Answer inbound phone calls web leads emails and live chats
• Perform outbound calls and emails to qualify potential and existing customers
• Research and gather detailed information on leads to support the sales team
• Enter and maintain accurate data in the CRM system
• Follow up with Account Executives to ensure timely lead handoff
• Cold call prospects to help set appointments for the sales team
• Confidently use Microsoft Office tools including Excel and Word

What You Bring To The Table

• Bachelors degree in communication business marketing or a related field
• 23 years of experience in a similar inside sales or customer-facing sales role (preferred)
• Strong communication and interpersonal skills
• Comfort working in a fast-paced professional office environment
• Ability to sit for extended periods of time
• Strong organizational skills and attention to detail

Top Benefits:

• 401(k) retirement account
• Education assistance in a field related to your employment with RJ Young Company
• Medical dental vision life and disability insurance
• Incentive Programs
• Employee Assistance Program (EAP)

AAP/EEO Statement

RJ Youngprovides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Other Duties

Please note that the job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Required Experience:

IC