Salesforce Senior Business Systems Analyst
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
The key to our success is simple; we deliver the highest quality on time with passion and commitment and live every day by a set of great values. Weve built a company that fosters long-term careers in an environment of continuous learning with cutting-edge benefits tools and addition certifications that endorse our company as a great place to work.
Responsibilities
- Translating complex business problems into clear actionable requirements
- Collaborating weekly with Sales and Marketing teams to enhance Salesforce
- Managing and coordinating Salesforce-related projects and release activities
- Designing and implementing Salesforce reports and dashboards
- Creating and maintaining well-documented Agile user stories
- Supporting helpdesk escalations for internal and customer-facing users
- Training end users and developing training and process documentation
- Coordinating with DevOps and Data Quality teams across the SDLC
- Maintaining and enhancing Salesforce Experience Cloud communities
- Participating in Agile ceremonies including story grooming sessions
- Staying current on Salesforce best practices technologies and certifications
Requirements
- Salesforce Certified Advanced Administrator
- 7 years of experience as a Salesforce Administrator
- 5 years of experience as a Salesforce Business Systems Analyst
- 5 years of experience with Sales and Marketing Operations
- Hands-on experience with complex CRM implementations for mid-market or enterprise organizations
- Strong knowledge of Salesforce security model Flow validations approvals and email alerts
- Experience with Case Management features including Email-to-Case assignment rules CTI and case lifecycle
- Proven experience with Agile methodologies (Scrum XP) and user story development
- Ability to produce business process and workflow diagrams (UML Use Case Functional Design)
- Working knowledge of CRM integrations ETL tools (Data Loader Workbench) and Salesforce de-duplication
- Strong understanding of Accounting Finance and ERP concepts
- Bachelors degree or equivalent professional experience as specified in the JD
- Advanced proficiency in written and verbal English communication
- Salesforce Certified Platform App Builder
- Experience with Service Cloud Einstein Tableau SoQL/SQL Apex basics Jira Confluence or Cloudingo
#LI-REMOTE
About us
AssureSoft is a multinational software development and information technology company providing strategic consulting technology services and outsourcing business processes. We work to innovate and create quality software with motivated passionate and qualified teams that develop in an environment of professional stable growth and continuous learning.
Inclusive Opportunities for Every Talent. At AssureSoft we believe that true innovation is born from diversityof ideas experiences and perspectives. Thats why our hiring practices are inclusive and reflect a firm commitment to equity and equal opportunity.
Here every personregardless of origin gender orientation or beliefsfinds a space to grow contribute and be valued not only for their talent but also for who they are.
What sets us apart
- Great Place To Work certification.
- A company with more than 15 years of experience.
- Work with world-class clients and long-term projects.
- English scholarships for an external institute.
- English classes with company teachers.
- State-of-the-art tools and resources.
- Certifications for your professional growth.
- Recreation and leisure activities.
- Compliance with the regulations and labor rights of your region.
Retention of your personal information: AssureSoft will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as necessary to comply with our legal obligations resolve disputes and maintain appropriate business records. Once the purpose has been fulfilled your personal information will be retained and blocked due to the possibility of legal and governmental requirements and until the status of limitations has run out.
Important Notice Regarding Personal Information: If you do not want your personal and professional information to be retained in our database please send your request for data removal to.
Required Experience:
Senior IC
Key Skills
- Administration And Accounting
- Law Enforcement
- AECOM
- Apache
- ABB
- Corporate Development
About Company
We are a full-service nearshore software application development company. AssureSoft is a multinational software development and information technology company.
