GSU Apprentice Program

Guest Service Agent Apprentice

About Us:

HVMG sets the standard of excellence as an employer operator and trusted partner. Our commitment to our Purpose -- to Be Excellent in all we do so our associates guests and partners LOVE us! -- drives us to provide hotel solutions with quality and integrity. Led by a team of hospitality management and real estate experts who have successfully maximized results together for many years our fully integrated platform of hotel solutions ranges from third-party management to acquisitions and development to project management. We pride ourselves on being one of only a small percentage of third-party managers approved to manage all major full-service brands: Hyatt Hilton IHG and Marriott. Our formula for growth and success is grounded in the cultivation of the industrys best talent and a relentless commitment to our Be Excellent culture. Whether were acting as third-party managers joint-venture partners or just as advisors HVMG thrives on solving complex challenges with proven strategies that focus on maximizing value.

Position Overview:

The apprentice will build upon their classroom studies through the Hotel Apprentice Program opportunities learning first-hand about a hotels operations. The apprentice will be introduced to the Hotel brand and culture. By gaining hands-on experience in the exciting world of hotel management the apprentice will be better prepared to pursue opportunities post-graduation. The apprentice will learn and gain experience in various hotel departments by rotating through the following departments: Front Desk Sales Housekeeping and Laundry Maintenance Food and Beverage Service Night Audit and Operations Management.

Who Will this Job Appeal To:

• Must be enrolled at GCU as a Hospitality Management major or minor
• Minimum GPA of 2.5
• Must be a Sophomore Junior or Senior
• Reliable transportation is required
• Flexible shifts available from Sunday to Saturday including potential night and weekend hours
• 20 hrs per week

Learning Outcomes:

• Apply theoretical knowledge and skills from GCU coursework to fulfill apprenticeship responsibilities.
• Gain insight into multiple hotel operational departments to understand their performance expectations.
• Complete assigned tasks confidently and to the hotels standards.
• Demonstrate professional conduct essential for the assigned responsibilities.
• Communicate effectively and confidently within each department.
• Collaborate as part of a professional team.

Start Date: January 07 2026

End Date: December 31 2026

An Equal Opportunity Employer

We provide equal opportunity without regard to race color national origin religion sex age marital status or disability.