Patient Services Specialist Education- Quality- UWMC Radiology Support Services

Seattle, OR - USA

Monthly Salary: Not Disclosed

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description

UW Medical Center-Montlake- Radiology Support Serviceshas an outstanding opportunity for aPatient Services Specialist Edu-QA.

WORK SCHEDULE

Full-time (40 hours per week)
Day Shift Mondays- Fridays
Hybrid (3-4 days/week on site)

POSITION HIGHLIGHTS

Conveniently located near public transportation
Make a difference for the patients and employees we serve
Opportunity to provide career growth

DEPARTMENT DESCRIPTION

Radiology Services at UW Medical Center - Montlake is the premier choice for imaging in the Pacific Northwest. Our combination of expertise service and commitment to providing the latest imaging technology offers comprehensive diagnostic support for you and your family.
All of UW Medicines radiologists are board-certified and specialize in a variety of areas such as neuroradiology body radiology interventional radiology musculoskeletal radiology ultrasound nuclear medicine mammography and chest radiology. Imaging findings are integrated with all clinical data to generate comprehensive and actionable patient assessments.

We also offer a full complement of heart-related cardiac diagnostic imaging tests and procedures including electrocardiogram (for neonatal and pediatric patients) and echocardiography services CT and MRI imaging services and nuclear imaging services.

Reports and images seamlessly integrate with your UW Medicine electronic medical record (MyChart) and are available to you and your care provider shortly after the exam has been completed.

PRIMARY JOB RESPONSIBILITIES

Process reported issues through validation and entry into a Quality Assurance and Accuracy database
Respond as directed to emails from internal customers
Provide training opportunities to schedulers and provide feedback for supervisors to review with their staff
Recommend coaching topics for supervisors based on trends in scheduler performance
Assist in the preparation of statistical reports related to the program
Investigate clinic/patient scheduling complaints looking for training opportunities and working with manager and supervisors to find solutions
Update and maintain standard operating procedures for the Quality Assurance and Accuracy program as the department needs grow

REQUIREMENTS

High School graduation or equivalent AND four years of Patient Support Service Specialist experience
OR Bachelors Degree in a related field and two years of Patient Support Service Specialist experience
OR equivalent education/experience

ABOUT UW MEDICAL CENTER-MONTLAKE

UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.

The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transits light rail station across the street.

Excellence. Exploration. Education.

ABOUT UW MEDICINE WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washingtons only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicines mission is to improve the health of the publicby advancing medical knowledge providing outstanding primary and specialty care to the people of the region and preparing tomorrows physicians scientists and other health professionals.

All across UW Medicine our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful welcoming environment where every patient family student and colleague is valued and honored. Nearly 29000 healthcare professionals researchers and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center UW Medical Center - Montlake UW Medical Center - Northwest Valley Medical Center UW Medicine Primary Care UW Physicians UW School of Medicine and Airlift Northwest.

Become part of our team.Join our mission to make life healthier for everyone in our community.

Compensation Benefits and Position Details

Pay Range Minimum:

$50160.00 annual

Pay Range Maximum:

$71796.00 annual

Other Compensation:

Benefits:

For information about benefits for this position visit Shift (United States of America)

Temporary or Regular

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

SEIU Local 925 Nonsupervisory

About the UW

Working at the University of Washington provides a unique opportunity to change lives on our campuses in our state and around the world.

UW employees bring their boundless energy creative problem-solving skills and dedication to building stronger minds and a healthier return they enjoy outstanding benefits opportunities for professional growth and the chance to work in an environment known for its diversity intellectual excitement artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive respectful and welcoming community for all. As an equal opportunity employer the University considers applicants for employment without regard to race color creed religion national origin citizenship sex pregnancy age marital status sexual orientation gender identity or expression genetic information disability or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process contact the Disability Services Office at or .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Required Experience:

Job DescriptionUW Medical Center-Montlake- Radiology Support Serviceshas an outstanding opportunity for aPatient Services Specialist Edu-QA.WORK SCHEDULEFull-time (40 hours per week)Day Shift Mondays- FridaysHybrid (3-4 days/week on site)POSITION HIGHLIGHTSConveniently located near public transporta...