Employment Status:

Shift:

Facility:

Requisition Number:

How Youll Help Transform Healthcare:

The Clinical Coordinator uses advanced nursing processes in decision-making patient assessment data analysis development and implementation of methods and systems to improve the overall quality and efficiency of patient care for the designated department and population served. Provides direct and indirect patient care as needed; oversees the delivery of patient care; and provides day to day management of programs to coordinate patient care as designated by the department. Coordinates the delivery of safe high quality patient care; identifies areas for study; and participates in and/or supports research. Works in compliance with all State Federal and other regulatory requirements. Serves as a resource and mentor to staff and team members.

• Organizes formulates and coordinates a multi-disciplinary approach to the patient population for achievement of optimum outcomes.
• Assesses implements and coordinates patient care plans including but not limited to: assess referrals to ensure appropriateness of admission/appointment; criteria is met; patient discharge ongoing care with documentation of patient education and instructions; screening of referrals to ensure appropriate patient placement in programs; ensuring patients and/or family members understand the plan of care; preparing the patient and family for ongoing post discharge care; and responding to patients needs and concerns.
• Problem solves to facilitate effective outcomes and resolves complaints issues or concerns.
• Plans implements and coordinates strategies through evidence-based practices to support quality patient care; and improve outcomes (e.g. length of stay turn-around time resource consumption).
• Develops collects analyzes and evaluates data as needed to identify trends. Presents findings and makes recommendations for performance and quality improvement JCAHO/regulatory agency requirements and tracking patient outcomes aimed at accomplishing department and organization goals.
• Serves as advocate for patient protector of patients rights and provider of psychological/social/cultural support.
• Integrates patients individual religious/ spiritual ethnic and cultural beliefs into the plan of care.
• Develops implements coordinates and provides continuing education for the department staff patients and families as well as protocols to support standardization of care.
• Assesses and provides education. Education is specific to the needs of the patient and well documented.
• Education is incorporated into the plan of care and includes physicians staff and population specific representatives about patient care options.
• Serves as a liaison between department staff patients and families physicians external vendors/partners to ensure a collaborative approach to care for patients and families.
• Interacts with staff patients physicians families visitors and public representing Carilion Clinc during all interactions.
• Age specific admission and ongoing assessments are completed documented and used to develop a plan of care.
• Coordinates discharge needs of the patient to social work to prepare for discharge.
• Recommend different general statement like:
• Coordinates discharge / ongoing care needs with ancillary services as appropriate.
• Communicates overall plan of care to direct care nursing staff as well as changes in plan of care during the course of treatment.
• Acts as a resource for peers others in the organization families and community members.
• Organizes educational presentations exhibits and community events for professionals and the community; and represents Carilion Clinic at conferences and professional meetings.
• Promotes programs and arranges exhibits at various professional presentations health and career fairs and community events in collaboration with the management team and Strategic Development.
• Performs office functions as defined by the department including but not limited to scheduling appointments; answering calls; collecting maintaining and analyzing data; identifies trends and develops documents spreadsheets and other tools as applicable to the department population.
• Supports the orientation of new employees; assesses and implements unit educational needs and performs other duties as designated by the department.
• Participates in department and system performance improvement initiatives.
• Uses analytical thinking to evaluate the effect of care coordination and interventions on quality outcomes.
• Performs concurrent medical record reviews in assigned area. Collects and analyzes relevant patient data in accordance with accepted Disease Guidelines. Runs outlier reports for ongoing chronic care patients. Analyzes and evaluates the effect of care management on quality outcomes and fiscal parameters.
• Documents utilization review in accordance with departmental guidelines. (Database/Disease registry management).
• Actively participates in quality improvement projects.

Facilitates daily coordination of patient care. Interacts with staff patients families visitors members of the health care team and external partners to develop coordinate and manage the plan of patient care. Demonstrate knowledge of the principles of growth and development and possess the ability to collect and assess data of patient populations. Must work autonomously and in a team environment. Utilize delegation and critical thinking skills to provide quality service through a team oriented collaborative approach to patient care. Demonstrate the role of patient advocate protector of patients rights provider of psychological/social/cultural support and tolerate stressful situations. Maintain current knowledge and compliance with accrediting agencies (Joint Commission) within the health care environment and state and federal regulations. Performs work in a cost-effective manner keeping cognizant of patient/family needs and the needs of the organization.

Performs in accordance with departmental policies and procedures. May be exposed to infectious diseases biohazards and hazardous materials including regulated medical waste and combative patients. May have 24x7 responsibility. Regular travel for role specific education and coordination of services may be required.

What We Require:

Education: Graduate of an accredited School of Nursing required. Bachelors degree Preferred.

Experience: Three years of RN experience required. At least 2 years of experience in relevant specialty or department as defined by the department desired. (ex: hospital setting vascular rehab long term care home health cardiology ambulatory surgery)

Licensure certification and/or registration: Current VA RN license required.

Must obtain & maintain appropriate certifications as defined by the department: ACLS Conscious Sedation CCRN ONC Pain Management and other modality specific certifications (ex. cardiology surgery orthopedics vascular) preferred.

Valid Drivers license required for employees working in Home Health or departments where the work requires travel.

Life Support: AHA BLS-HCP required within 1 year of hire.

Other Minimum Qualifications: Effective interpersonal communication and team-working skills required. Strong critical thinking conflict resolution organization and effective judgement abilities required. Must successfully complete orientation and competency validation requirements. Must be able to meet essential job functions. Designated areas may require Knowledge of Medicare/Medicaid and other third-party payor regulations.


This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Recruiter:

Recruiter Email:

For more information contact the HR Service Center at 1-.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race color religion sex national origin age (40 or older) disability genetic information or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 8:00 a.m. to 4:30 p.m. Monday through Friday.

For more information on E-Verify: Pay and Well-beingat Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. Thats why we offer a well-rounded benefits package and many perks and well-being resources to help you live a happy healthy life at work and when youre away.

When you make your tomorrow with us well enhance your potential to realize the best in are benefits available to you when you join Carilion:

• Comprehensive Medical Dental & Vision Benefits
• Employer Funded Pension Plan vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app Virgin Pulse
• Discounts on childcare
• Continued education and training