Full-Time In-Office or Remote MondayFriday 8am5pm (flexibility)
Base Salary Variable (TAE): $60000$75000DOE
Benefits: Health Dental Vision 401(k) Paid Time Off Professional Development Opportunities Cell phone reimbursementPaid parking Team bonding events
Reports To: Security Services Manager
Department: Security Services
AtFirst Call Computer Solutions we work with Montana businesses non-profits towns and schools that want to grow and modernize while keeping their Montana lifestyle intact.
At First Callyoullfind a place to grow contribute and be yourself while helping Montana organizationsoperatebetter protect what matters and thrive in an ever-changing world.
Werenot your average MSP. We doIT(and so much more) includingCybersecurity Compliance Digital Marketing AI and Unified Communications.
Relationships are the most important outcome at First Call. We embrace uncommon levels of connection with the people we serve and the folks we work with.
The SOC Engineer is responsible for protecting client environments through timely detection analysis and response to security threats. This role blends technical investigation incident response and cross-team coordination to ensure alerts are reviewed classified and acted upon efficiently and accurately.
The SOC Engineer partners closely with the Security Alignment Manager vCISO and Central Services teams to understand evolving threat landscapes investigate indicators of compromise and initiate response actions when required.
When done well the SOC Engineer:
Energizing | Excellent | Competent |
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Category | Requirements |
Capabilities | Security Analysis and Incident Response Threat Detection and Investigation Technical Documentation Cross-Functional Collaboration Calm Decision-Making Under Pressure Strong Written and Verbal Communication Attention to Detail and Data Accuracy |
Education / Certifications | High School Diploma or equivalent required. Associates or Bachelors degree in IT or related technical field preferred. Security-related certifications preferred but not required. |
Experience | 3 years of customer service experience required. 1 years of security-focused technical experience preferred. 1 years of technical support experience preferred. 1 years of technical project or implementation experience preferred. |
Required Experience:
IC
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